“…With the widespread and massive use of Information and Communications Technologies (ICTs) in organizations and cities, Smart Sustainable Cities emerge in a context where Big Data, E-government, and the Internet of Things (IoT) are crucial in urban management, smart governance, and policy-making (Bibri & Krogstie, 2017;Macke et al, 2018;Macke et al, 2019;Michelam et al, 2020;Beck & Conti, 2021;Corsi et al, 2022;Freire et al, 2022). In this context, stakeholders' expectations, stakeholder impact, and stakeholder activities are crucial elements in managing stakeholder-oriented Smart Sustainable Cities (Ibrahim et al, 2017;Carvalho et al, 2021). Accordingly, ICTs and IoT provide detailed information about many socio-spatial, economic, environmental, and demographic data.…”