A literature review on performance measures of logistics management: an intellectual capital perspective

Wudhikarn, Ratapol; Chakpitak, Nopasit; Neubert, Gilles

doi:10.1080/00207543.2018.1431414

Cited by 29 publications

(36 citation statements)

References 170 publications

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“…Interestingly, more than half of the improvements in the IC measurement method have been published in the last 5 years. This concentration on IC measurements within the recent time periods conforms to the latest findings in the literature (Wudhikarn et al, 2018).…”

Section: Improvement Of Strategic Measurement Methods Using Multi-crisupporting

confidence: 90%

The hybrid intellectual capital valuation method

Wudhikarn

2020

Economic Research-Ekonomska Istraživanja

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Section: Improvement Of Strategic Measurement Methods Using Multi-crisupporting

confidence: 90%

The hybrid intellectual capital valuation method

Wudhikarn

2020

Economic Research-Ekonomska Istraživanja

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“…This type of capital was given the highest priority by the Thai national firm (Company C), while other companies considered it as the second or third priority. This prioritization of the competence element in the logistics business was similarly identified by a recent study [1]. The educational level of logisticians was also identified as a critical factor for the logistics business, since this business generally depends significantly on the workforce and on the competency of employees [57].…”

Section: Discussionmentioning

confidence: 57%

“…Therefore, the first-round enquiry aimed to collect the current measurements of IC in all the studied organizations. In the first survey form, to clarify IC measures, examples were provided of indicators in logistics that were obtained from previous intensive literature reviews on IC management [1]. An expert from the middle or top management of each logistics firm was interviewed following the structured questionnaire.…”

Section: Resultsmentioning

confidence: 99%

“…In the questionnaire, a comprehensive list of IC performance indicators of logistics businesses was included. The provided indices were obtained from our in-depth literature review in a previous study [1]. The results of the first-round enquiry indicated the IC management of all firms based on their strategic performance indicators.…”

Section: Resultsmentioning

confidence: 99%

“…Therefore, over the past several decades, a large number of logistics studies were broadly carried out to achieve both academic and practical advantages. Although this subject has received great attention from several perspectives, there are still very limited studies concentrating specifically on intellectual capital (IC), especially on comprehensive management of this intangible asset [1]. Generally, IC development is marked as the transition to innovative, competitive, and sustainable development [2].…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Improving the Strategic Benchmarking of Intellectual Capital Management in Logistics Service Providers

2020

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This research developed a new integrated method for addressing the deficiencies and gaps generally found in past studies on benchmarking and for benchmarking intellectual capital (IC) in the underdeveloped domain of logistics. To resolve the lack of consideration of relationships among past benchmarking concepts and the impacts of their managerial factors, as well as to examine the wide range of elements and indicators of IC influencing the sustainable development of organizations, the proposed approach integrated the analytic network process and the concept of thinking and non-thinking assets with the generic benchmarking procedure. This new hybrid method was implemented in four commercial companies in courier service. The proposed method prioritized and identified the magnitudes of the factors focused upon, including the IC elements, and their performance measures by considering the fundamental characteristics of intangible assets. The obtained results highlight that management focuses on the IC of the best performer and other companies. This benchmarked outcome showed gaps and improvement as well as sustainable development opportunities for inferior logistics companies. The improved framework provides more systematic and specific benchmarking processes to consider, obtain, and compare the in-depth details of IC management. Moreover, ours is the first research on benchmarking that specifically focused on IC management in logistics service providers.

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Entrepreneurial versus cooperative social capital: The impact on operational performance

et al. 2021

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Research has extensively focused on how firms can become more competitive, by discovering new knowledge domains while exploiting current ones. Prior research has shown the positive impact of social capital on performance; however, there have been no empirical studies that distinguished between the architectures of social capital and how they impact the operational performance dimensions. Building upon the knowledge-based theory, we propose a model to examine the effects of the two architectures of social capital (entrepreneurial and cooperative) on individual dimensions of operational performance (quality, delivery, flexibility and cost). The hypotheses are tested using structural equation modelling and data collected from 182 companies in Ireland. The results show that the cooperative social capital archetype supports the operational performance dimensions, while the entrepreneurial social capital archetype only impacts the cost dimension. The findings extend the current understanding about the complex relationships among the architectures of social capital and provide guidance for managers on how to leverage their investments in social capital to enhance specific operational performance dimensions.

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A literature review on performance measures of logistics management: an intellectual capital perspective

Cited by 29 publications

References 170 publications

The hybrid intellectual capital valuation method

The hybrid intellectual capital valuation method

Improving the Strategic Benchmarking of Intellectual Capital Management in Logistics Service Providers

Entrepreneurial versus cooperative social capital: The impact on operational performance

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