CHI Conference on Human Factors in Computing Systems 2022
DOI: 10.1145/3491102.3517546
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A Little Too Personal: Effects of Standardization versus Personalization on Job Acquisition, Work Completion, and Revenue for Online Freelancers

Abstract: As more individuals consider permanently working from home, the online labor market continues to grow as an alternative working environment. While the flexibility and autonomy of these online gigs attracts many workers, success depends critically upon selfmanagement and workers' efficient allocation of scarce resources.To achieve this, freelancers may develop alternative work strategies, employing highly standardized schedules and communication patterns while taking on large work volumes, or engaging in smalle… Show more

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Cited by 6 publications
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References 42 publications
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