A logistics and supply chain management approach to port performance measurement

Bichou, Khalid; Gray, Richard

doi:10.1080/0308883032000174454

Cited by 304 publications

(215 citation statements)

References 27 publications

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“…The additional benefits include additional service options, more cargo, and greater traffic densities which provide additional benefits for both local and distant users of a port facility. In order to analyse these flows, the terminal rather than the port has increasingly become the primary focus of study (Konings, 1996;Slack, 2007;Rijsenbrij, 2008); subsequently the land-side activities of the seaport have come under closer scrutiny (Bichou & Gray, 2004;Parola & Sciomachen, 2009), leading to the inevitable focus on inland terminals.…”

Section: Vertical Control and Its Spatial Impact On Hinterlandsmentioning

confidence: 99%

The directional development of intermodal freight corridors in relation to inland terminals

Wilmsmeier

Monios

Lambert³

2011

Journal of Transport Geography

156

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Section: Vertical Control and Its Spatial Impact On Hinterlandsmentioning

confidence: 99%

The directional development of intermodal freight corridors in relation to inland terminals

Wilmsmeier

Monios

Lambert³

2011

Journal of Transport Geography

156

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“…However, a study by suggested that VAS ranked low in the perception and expectation of services by customers (port users) of different Nigerian ports. Bichou and Gray (2004) indicated that the direction of a port toward a strategy of value-adding logistics activities could be a beneficial approach to the port's business.…”

Section: Value-adding Services In Port Logisticsmentioning

confidence: 99%

“…The deployment of value-adding services has been acknowledged by Bowersox and Closs (1996) and Christopher (2005) as a significant strategy for gaining competitive advantage. UNESCAP (2003) and Pettit and Beresford (2009) in examining generations of ports have highlighted the on-going availability of VAS, while Bichou and Gray (2004) and have, to varying degrees, recognised the importance of VAS in ports. Despite this recognition, there is a dearth of studies that have given attention to evaluating the competitive potential of VAS in ports.…”

Section: Literature Reviewmentioning

confidence: 99%

“…In relation to port logistics, the major concepts concerned with integration of supply chains are intermodality and the organisational aspects of integration (Bichou and Gray, 2004). Modern ports have generally experienced rapid developments in becoming inter-linking points for different modes of transport; hence accelerators of inter-modal transport integration.…”

Section: Maritime Ports' Logistics Trendsmentioning

confidence: 99%

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Analysis of the potential contribution of value-adding services (VAS) to the competitive logistics strategy of ports

2015

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This paper examines the potential contribution of value-adding services (VAS) to port logistics strategy development in order to enhance competitiveness in the face of increasing competition between ports. Based on an empirical study taking the critical-realist approach of mixed methods' research and using data from multiple case-study ports in both developed and developing countries, the relevance and deployment of value-adding services are assessed with a view to facilitating port strategy decisions. This study addresses the paucity of VAS investigations in the maritime logistics literature and examines the potential contribution of VAS to port competitiveness from the perspective of port users. Results demonstrate that the most readily available and accessible value-adding services are transport services, followed by warehousing and water supplies. The paper concludes that value-adding services have the potential to both attract port users and retain them.

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“…An alternative approach is to evaluate the quality and safety level through criteria that cover the full range of stakeholder views (e.g. [8][9][10][11][12][13][14][15][16][17][18][19]). Indeed, quality and safety management is then focused on a number of "carefully" chosen measurements that are aligned with its mission and strategies, and they may provide an indicative picture of quality and safety levels [20].…”

Section: Introductionmentioning

confidence: 99%

Quality and safety systems for the port industry: empirical evidence for the main Greek ports

Chlomoudıs

Κωσταγιόλας

Lampridis

2011

Eur. Transp. Res. Rev.

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Purpose Quality is a complex and subjective concept, incorporating at any given time the true (expressed and implied) needs of all those involved. Over the last two decades, safety and security are becoming increasingly important to the extent that they may be considered to be synonymous or entirely integrated to quality. The aim of this paper is twofold a. to investigate contemporary issues for quality and safety/security systems integration within port industry and b. to empirically assess the penetration of quality and safety international standards in the major Greek ports. Methods A review of the literature is conducted and the results of a survey conducted based on semi-structured interviews to the top management of 10 out of the 12 Greek major ports are presented. Results The qualitative analysis provide evidence for the interrelation and integration of quality and safety/security standards; while the survey exhibit the benefits, the motives and the shortcomings of the quality and safety certification in the major Greek ports.Conclusions Integration of quality and safety management systems in ports has several advantages. The survey indicated that safety and environmental issues are a priority for most major Greek ports; while a growing interest on ISO 9001 certification is evident.

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A logistics and supply chain management approach to port performance measurement

Cited by 304 publications

References 27 publications

The directional development of intermodal freight corridors in relation to inland terminals

The directional development of intermodal freight corridors in relation to inland terminals

Analysis of the potential contribution of value-adding services (VAS) to the competitive logistics strategy of ports

Quality and safety systems for the port industry: empirical evidence for the main Greek ports

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