A longitudinal examination of the causes and effects of burnout based on the job demands-resources model

Lee, Yunsoo; Eissenstat, SunHee J.

doi:10.1007/s10775-018-9364-7

Cited by 18 publications

(11 citation statements)

References 42 publications

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“…Employees who are constantly exposed to high workload (and/or have insufficient opportunities for recovery) may develop exhaustion over time [55,56]. Empirical studies, both cross-sectional and longitudinal, supported the idea of an association between workload and negative outcomes for the individual [44], including exhaustion [46,57]. Hence, based on the health impairment process of the JD-R, according to which job demands may lead to stress outcomes over time, and in line with previous empirical results, we hypothesized that workload at T1 will positively predict exhaustion at T2.…”

Section: Smart Working Job Demands/resources and Exhaustion: The Curr...mentioning

confidence: 99%

Out of Sight, Out of Mind? A Longitudinal Investigation of Smart Working and Burnout in the Context of the Job Demands–Resources Model during the COVID-19 Pandemic

et al. 2022

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The academic interest in smart working, a form of flexible work characterized by the use of technology to conduct one’s work, has dramatically increased over recent years, especially during the COVID-19 pandemic. Building on the job demands–resources (JD-R) model, in this study we investigate whether smart working affects the longitudinal association between perceived work characteristics, such as workload and social support (SS), and workers’ health and well-being, in terms of exhaustion. Overall, 185 workers completed a self-report questionnaire at two time points (four-month time-lag) during the COVID-19 outbreak. The results from moderated multiple regression analysis partially support our predictions. The longitudinal association between workload and exhaustion was positive—although marginally significant—for smart workers, but nonsignificant for in-person workers. Contrarily, the longitudinal association between SS and exhaustion was negative for in-person workers, but nonsignificant for smart workers. Overall, this study suggests that, to support employees’ health and productivity, work characteristics—both physical and psychosocial—should fit the new way of working as well as remote workers’ specific needs and expectations. Hence, to promote sustainable work, interventions should be aimed at helping smart workers to manage their workload effectively, as well as reducing professional and social isolation.

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Section: Smart Working Job Demands/resources and Exhaustion: The Curr...mentioning

confidence: 99%

Out of Sight, Out of Mind? A Longitudinal Investigation of Smart Working and Burnout in the Context of the Job Demands–Resources Model during the COVID-19 Pandemic

et al. 2022

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“…The findings demonstrated that managers experiencing high levels of emotional exhaustion report higher levels of turnover intention compared to those with low levels of emotional exhaustion. Furthermore, Lee and Eissenstat (2018) found that corporate technology employees experiencing high levels of emotional exhaustion, report significantly higher levels of turnover intention compared to those with low levels of emotional exhaustion.…”

Section: Relationship Between Burnout and Turnover Intentionmentioning

confidence: 98%

Burnout and turnover intention among electronics manufacturing employees in South Africa

Marshall

Stephenson

2020

SA Journal of Industrial Psychology

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Orientation: Although previous research found evidence that burnout is associated with turnover intention, few studies explore this phenomenon among electronics manufacturing employees in South Africa.Research purpose: To investigate the relationship between burnout and turnover intention among electronics manufacturing employees.Motivation for the study: The study explored the relationship between burnout and turnover intention in order to propose interventions that can reduce burnout and turnover intention in electronics manufacturing companies.Research approach/design and method: The study employed a cross-sectional quantitative research methodology: a self-administered structured questionnaire, principal component analysis and the Spearman’s correlation coefficient. A convenience sample of 133 employees from a selected electronics manufacturing company in South Africa participated in the survey.Main findings: The development of burnout among electronics manufacturing employees is conceptualised by two dimensions: exhaustion/cynicism and professional efficacy. However, exhaustion/cynicism is the only dimension associated with turnover intention. Exhaustion/cynicism is significantly positively related to job cognitions, job search activities, likelihood of leaving the job and turnover intention. Employees’ job functions and satisfaction with stakeholder relationships influence burnout and ultimately turnover intention. Factory workers experienced significantly higher levels of exhaustion/cynicism compared to those performing other functions. Exhaustion/cynicism is significantly negatively associated with supervisor relationships whereas professional efficacy is significantly positively associated.Practical/managerial implications: The study identified opportunities for electronics manufacturing companies to reduce burnout by developing interventions.Contribution/value-add: The study makes a number of recommendations to reduce burnout and ultimately increase retention of electronics manufacturing employees.

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“…A longitudinal study in a single organisation could explain more deeply the interactions between individual potentials, work characteristics and work overload and whether work overload is just a temporary state or is developing over time (e.g. into occupational burnout – Lee and Eissenstat, 2018).…”

Section: Limitations and Recommendations For Future Researchmentioning

confidence: 99%

The role of the employees' individual resources in the perception of the work overload

Pluta

Rudawska

2021

JOCM

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PurposeThe contemporary world's pressure, oriented on flexibility and quick actions, has permanently changed work characteristics. Taking the employees' perspective into account, it seems important to identify whether and which of the employees' individual resources help them cope with those job demands. Therefore, the main research question is what is the relation between holistically conceptualised employees' individual resources and perceived work overload?Design/methodology/approachBased on the literature on individual resources and job demands, the authors test for relations between three components of individual resources (physical, emotional, spiritual potentials) and job characteristics (work variability and work diversity) and the perceived work overload. Data were collected using a survey method amongst 336 Polish knowledge workers.FindingsThe results partially supported the posed hypotheses. Both work variability and work diversity relate positively to work overload. Only the physical potential is related directly and negatively to perceived work overload. The spiritual potential relates indirectly to work overload through work diversity. The authors also found that age moderates the relation between physical and spiritual potential and overload.Research limitations/implicationsHuman resource management (HRM) practitioners and supervisors need to consider the level of employee's individual resources, especially when dealing with older employees and their physical resources.Originality/valueThis study contributes to research on the causes of work overload perception by identifying the role of individual resources and employees' age, thereby indicating that taking care of those resources could be another way of preventing occupational burnout in demanding work conditions.

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A longitudinal examination of the causes and effects of burnout based on the job demands-resources model

Cited by 18 publications

References 42 publications

Out of Sight, Out of Mind? A Longitudinal Investigation of Smart Working and Burnout in the Context of the Job Demands–Resources Model during the COVID-19 Pandemic

Out of Sight, Out of Mind? A Longitudinal Investigation of Smart Working and Burnout in the Context of the Job Demands–Resources Model during the COVID-19 Pandemic

Burnout and turnover intention among electronics manufacturing employees in South Africa

The role of the employees' individual resources in the perception of the work overload

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