2013
DOI: 10.1007/s10115-013-0697-8
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A markov prediction model for data-driven semi-structured business processes

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Cited by 99 publications
(64 citation statements)
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“…(ii) The number of characteristics can be real big (iii) Characteristics may not be evident in the Log (thus, they must be derived) (iv) The metric to discriminate cases (i.e., the dependent variable) may not be clear to process owners / decision makers. Because of this kind of difficulties, using ad hoc approaches are prominent in the literature [3][4][5][6]. In practice, a less sophisticated yet intuitive way to deal with this problem is to use filtering and subsetting techniques, available in all process discovery software tools.…”
Section: Introductionmentioning
confidence: 99%
“…(ii) The number of characteristics can be real big (iii) Characteristics may not be evident in the Log (thus, they must be derived) (iv) The metric to discriminate cases (i.e., the dependent variable) may not be clear to process owners / decision makers. Because of this kind of difficulties, using ad hoc approaches are prominent in the literature [3][4][5][6]. In practice, a less sophisticated yet intuitive way to deal with this problem is to use filtering and subsetting techniques, available in all process discovery software tools.…”
Section: Introductionmentioning
confidence: 99%
“…When the size of sample data is small, or sometimes even with a large quantity of data, there might not be any statistical laws to be found, in these cases, an ERM cannot be used to forecast [15]. The Markov prediction model is effective in the prediction of the state of a process, but it is not suitable for medium and long-term predictions for a system [16]. The neural network model implements the mapping function from input to output, but 'over fitting' often results in poor prediction performance [17].…”
Section: Introductionmentioning
confidence: 99%
“…Many authors have proposed techniques to relate specific characteristics in an ad-hoc manner. For example, several approaches have been proposed to predict the remaining processing time of a case depending on characteristics of the partial trace executed [1][2][3]. Other approaches are only targeted to correlating certain predefined characteristics to the process outcome [4][5][6] or the violations of business rules [7].…”
Section: Introductionmentioning
confidence: 99%
“…In addition to decision trees, many other machine-learning techniques exist and some have already been applied in BPM, such as Bayesian Networks [11], Case-Based Reasoning [12] and Markov Models [3]. These are certainly valuable but they are only able to make correlations for single instances of interest or to return significant examples of relevant instances.…”
Section: Introductionmentioning
confidence: 99%