A Meta-Level Design Science Process for Integrating Stakeholder Needs - Demonstrated for Smart City Services

Abstract

Abstract:Currently there is an issue in the design process of smart city services, where citizens as the main stakeholders are not involved enough in requirements engineering. In this paper, we present a meta-level design science process, based on an extended version of design science research methodology, that can be used to create requirements engineering frameworks to inform smart city service requirements engineering processes. The introduced meta-level process is beneficial as it can be used to ensure that design guideline research processes are rigorous, just as design science process ensures scientific rigor in design research. Additionally, we present a previous case study and frame it using the new meta-level design science process.

The Role and Impact of Descriptive Theories in Creating Knowledge in Design Science

“…To demonstrate our approach for integrating grounded theory in creating abstract design knowledge we present an ongoing research case, originally introduced in [16,17], on creating a taxonomy for informing smart city service design processes. This process was initiated by the observation that requirements engineering processes, as they exist in smart city service design today, need guidance.…”

“…2. Hevner's three cycle view[2] extended with the division to situational and abstract design knowledge[17]…”