“…However, there are also notable limitations to the standardization of triage. Multiple studies demonstrate that the CTAS system has low inter‐rater agreement, with nurses inconsistently categorizing patients (Dallaire, Poitras, Aubin, Lavoie, & Moore, ; Howlett & Atkinson, ). Notably, in many of the research studies conducted on CTAS inter‐rater agreement and reliability, disagreement is inherently assumed to be undesirable (Dallaire et al., ; Fernandes et al., ); differing interpretations of acuity represents a breach of standardization in which a triage nurses’ personal subjectivities or inadequate education or experience result in inappropriate decision‐making (Dallaire et al., ).…”