A methodology for successful implementation of ERP in smaller companies

Critical Success Factors for Implementing an ERP System within University Context: Concepts and Literature Review

“…ERP systems are highly complex and require a comprehensive risk strategy; moreover, they are very costly and have a high failure rate even under ideal circumstances [13]. They often require long implementation times and significant resources [5,7,10,13,14,15,45]. According to Zhang et al [15] , on average, ERP projects were 178% over budget, took 2.5 times as long as projected, and delivered only 30% of the planned benefits.…”

“…The ERP system consists of software support modules including utilities for marketing and sales, field service, product design and development, production and inventory control, procurement, distribution, industrial facilities management, process design and development, manufacturing, quality, human resources, finance and accounting, and information services [5]. It helps the different departments of an organization to move information among different processes, reduce costs, increase operational efficiencies, improve business process management, facilitate communication, share information and knowledge across organizational units, and improve decision making capability [6].…”

“…Despite all the benefits of these systems, implementation is costly, time consuming and complicated, requiring large investments in the fields of planning, consulting and implementing software projects. About 60-90% of organizations fail in the implementation of the ERP system [5,7,8], while about 90% of ERP projects go over time or over budget [9,10]. Accordingly, many challenges and obstacles may arise that hinder successful implementation and affect the benefits intended from the system.…”

“…Previous studies have suggested that ERP software system implementations is complicated and time consuming [5,7,10,13,14,15]. In addition, these studies have pointed out that there is no sure method of achieving success in implementing ERP systems; many ERP implementation projects fail or go over time and over budget.…”

“…In addition, these studies have pointed out that there is no sure method of achieving success in implementing ERP systems; many ERP implementation projects fail or go over time and over budget. It is noteworthy that several previous studies have focused on the implementation of ERP systems in the business sector [5,15,16,17,18,19,20,21,22,23,24], but there is lack of studies on implementation in the HEI sector around the world [25,26,27,28,29]. Moreover, these studies have argued that the university community needs research attention to achieve more relevant knowledge regarding ERP implementation [26].…”