2021
DOI: 10.3389/fpubh.2020.585290
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A Mixed-Method Study on COVID-19 Prevention in Iranian Restaurants

Abstract: Background: In the face of the COVID-19, as a public health emergency, the restaurant industry is struggling to organize itself. The aim of this study is to determine the knowledge, attitude, and practice and also the perceptions of restaurants' customers and managers toward COVID-19 prevention.Methods: This cross-sectional study was conducted using the mixed-method approach. Two online questionnaires were undertaken through WhatsApp Messenger among the 210 customers and 50 managers of restaurants. Multivariat… Show more

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Cited by 5 publications
(7 citation statements)
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“…CDC recommends the use of masks for both employees and customers ( 46 ). It is obvious that costumers would be more confident about going to restaurants, if the restaurant management followed hygienic/sanitizing practices besides mandating workers to wear masks and maintain social distancing ( 25 ). More than half (57.4%) of the consumers in Indonesia and Malaysia always choose to dine in restaurants that followed social distancing rules, and 37.6% always sanitized the utensils and tables before eating at restaurants ( 33 ).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…CDC recommends the use of masks for both employees and customers ( 46 ). It is obvious that costumers would be more confident about going to restaurants, if the restaurant management followed hygienic/sanitizing practices besides mandating workers to wear masks and maintain social distancing ( 25 ). More than half (57.4%) of the consumers in Indonesia and Malaysia always choose to dine in restaurants that followed social distancing rules, and 37.6% always sanitized the utensils and tables before eating at restaurants ( 33 ).…”
Section: Discussionmentioning
confidence: 99%
“…The questionnaire was designed by adapting some existing questions from validated and reliable questionnaires used in prior studies pertaining to food safety (10,16,(20)(21)(22)(23)(24)(25)(26)(27)(28). All authors went through the questionnaire in-tandem to discuss the questions that need to be included in the study.…”
Section: Questionnairementioning
confidence: 99%
“…Also, the restaurant industry should prepare for future crises. The managers must follow all instructions issued by the authorities in order to reduce workplace risk to the lowest reasonably practicable level by taking preventative measures (Mohammadi‐Nasrabadi et al., 2020).…”
Section: Discussionmentioning
confidence: 99%
“…The questionnaire of training intervention was developed based on the latest global guidelines, the instructions set by Iran's Ministry of Health and Education (MOH), and literature reviews, as well as the WHO, CDC, and other guidelines in the field of health and food safety during the COVID‐19 pandemic in restaurants and food services (Bogoch et al., 2020; Center of disease control and prevention(CDC), 2020; Duda‐Chodak et al., 2020; Kingdom GotU, 2020; Olaimat et al., 2020; Ministry of Health & Medical Education, 2020; Europian commissin directorate‐general for health & food safety, 2020; Mohammadi‐Nasrabadi et al., 2020; Food Standards Agency, 2020; Esfarjani & Salmani, 2020).…”
Section: Methodsmentioning
confidence: 99%
“…Con el objetivo de determinar el conocimiento, la actitud y la práctica y también las percepciones de los clientes y gerentes de restaurantes hacia la prevención de COVID-19, [12] realizó un estudio transversal utilizando el enfoque de método mixt o . Se realizaron dos cuestionarios en línea a través de WhatsApp Messenger entre los 210 clientes y 50 gerentes de restaurantes.…”
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