“…The knowledge sharing process is described as the transfer and dissemination of explicit and tacit knowledge between individuals (Probst et al, 2000;Lin & Lee, 2005;Kamasak & Bulutlar, 2010;Rusly et al, 2012;Lee, Shiue, & Chen, 2016;Hosseini & Akhavan, 2017;Matoskova & Smesna, 2017;AlShamsi & Ajmal, 2018;Marques, La Falce, Marques, De Muylder, & Silva, 2019) in order to efficiently manage and execute the process through integrating organizational and technical tools (Probst et al, 2000;Kianto et al, 2016;Lee et al, 2016;Matoskova & Smesna, 2017), to generate new knowledge (García-Fernández, 2015) which would allow the organization to gain competitive advantage (Wee & Chua, 2013;Le & Lei, 2018;Rafique, Hameed, & Agha, 2018;Dzenopoljac et al, 2018). Knowledge sharing can be defined as collaboration based on trust, whereby explicit and tacit knowledge is shared and accessed using the available knowledge potential to implement the knowledge strategy and to achieve organizational performance outcomes.…”