A model for selecting IT outsourcing strategy: the case of e-banking channels

Hanafizadeh, Payam; Ravasan, Ahad Zare

doi:10.1080/1097198x.2018.1462070

Cited by 16 publications

(27 citation statements)

References 76 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…To take the most appropriate decision, framework needs to developed. Recently, Hanafizadeh and Zare Ravasan (2018) proposed recently a framework with 23 factors. Medina Serrano, González Ramírez et al (2018) reviewed the literature and states that practitioners should combine the resource-based view, strategic management and transaction cost economics theories to inform their decision.…”

Section: Insert Table 1 Herementioning

confidence: 99%

Outsourcing and offshoring decision making and its implications for businesses - A synthesis of research pursuing five pertinent questions

Pereira¹,

Munjal²,

Ishizaka³

2019

Journal of Business Research

View full text Add to dashboard Cite

show abstract

Section: Insert Table 1 Herementioning

confidence: 99%

Outsourcing and offshoring decision making and its implications for businesses - A synthesis of research pursuing five pertinent questions

Pereira¹,

Munjal²,

Ishizaka³

2019

Journal of Business Research

View full text Add to dashboard Cite

show abstract

“…Loebbecke and Huyskens (2006) and Aubert et al (2012) could not find support for the role of asset specificity in the ITO decision. On the contrary, Aubert et al (2004) and Hanafizadeh and Zare Ravasan (2018a) found asset specificity to be positively linked to ITO. Ellram et al, (2008) argued that the more specific the assets required to support an activity, the less likely that firm is to outsource that activity.…”

Section: Technology Factorsmentioning

confidence: 85%

“…Such situations consequently stimulate human resources to start looking for jobs elsewhere. Then, practitioners should seek for engaging top management in ITO decisions and gain his/her full support (Hanafizadeh & Zare Ravasan, 2018a).…”

Section: Organizational Factorsmentioning

confidence: 99%

A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

Hanafizadeh

Zareravasan

2020

Journal of Global Information Management

Self Cite

View full text Add to dashboard Cite

During the recent decades, some academic research on the subject of information technology outsourcing (ITO) decision has appeared in different outlets, which may impede the use of such resources and as a result, repetition of research by various researchers is very likely. The purpose of this paper is then to conduct a systematic literature review (SLR) pertaining to research on ITO decision. Then, this review intends to 1) classify ITO decision literature, 2) provide a list of factors affecting ITO decision, and 3) identify ITO strategies. To this end, 91 ITO articles published between 2000 and 2018 in 51 unique journals were reviewed. The results yielded three kinds of descriptive, relational, and comparative ITO decision studies. The determinants of ITO decisions are classified into technological, organizational, environmental and user adoption factors. Furthermore, the trend of studied ITO strategies in the reviewed literature is analyzed, and future sourcing varietals are proposed. Finally, some insights and future research directions are proposed based on the review results.

show abstract

“…A systematic review was conducted by Khan et al [1] to determine critical barriers of project management for software projects in multi sourcing environment. The study presented 23 barriers for multi-sourcing, out of which 16 were tagged as the critical barriers for project management.Hanifzadeh and Ravasan [10] identified 23 factors that influence the outsourcing decision of e-banking through indepth interviews. The findings of the study showed that 17 factors were ranked influencing for the decision of e-banking.…”

Section: Study Background and Motivationmentioning

confidence: 99%

“…Requirements uncertainty mean a company does not have clear idea that what it needs from a specific business process. If an organization has such process then it is better to be kept in house rather to be outsourced [10].…”

Section: Critical Success Factors Derived From Influencing Factorsmentioning

confidence: 99%

Analyzing Factors That Influence Offshore Outsourcing Decision of Application Maintenance

et al. 2020

View full text Add to dashboard Cite

Application maintenance consumes a considerable amount of an organization's time and resources each year. Almost 60% of IT budget is spent alone on application maintenance. The reason of offshore outsourcing of application maintenance is not only the reduction of maintenance cost but to free up the resources and to keep the focus on core products. Offshore outsourcing is a common business strategy that is used by companies to achieve cost savings about 20-50%. However, the decision making process of application maintenance is a complex phenomenon. It is based on a set of influencing factors, clients' requirements and nature of the project. Hence, the current study is aimed at the in-depth investigation of the complex sourcing decision process of application maintenance. Accordingly, a systematic literature review is performed to determine the influencing factors and critical success factors that will be used by the decision makers for the evaluation of projects before making the outsourcing decisions. A total of 15 influencing factors out of 52 selected papers were identified. Based on the defined criteria, amongst the identified factors, only 10 factors were ranked as critical success factors, which are employees' skills, cost, legal requirements, infrastructure, communication, knowledge transfer, maturity level, project management, language barrier and frequent requirements changes. Consequently, a sourcing model was proposed based on the identified critical success factors that help the IT managers and domain experts in making appropriate outsourcing decisions. INDEX TERMS Application maintenance, critical success factors, influencing factors, offshoring, outsourcing, outsourcing decisions.

show abstract

A model for selecting IT outsourcing strategy: the case of e-banking channels

Cited by 16 publications

References 76 publications

Outsourcing and offshoring decision making and its implications for businesses - A synthesis of research pursuing five pertinent questions

Outsourcing and offshoring decision making and its implications for businesses - A synthesis of research pursuing five pertinent questions

A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

Analyzing Factors That Influence Offshore Outsourcing Decision of Application Maintenance

Contact Info

Product

Resources

About