“…In this perspective, who should participate and how should the user participation be applied in ISD projects is unclear from literature. The question of who should participate has not received much attention in literature (Choe, 1998;Hsu, Chan, Liu, & Chen, 2008;Yetton, Martin, Sharma, & Johnston, 2000). There is not much consent among the authors who do discuss it, as answers to this question vary, from involving only a few expert users (Hwang & Thorn, 1999), to involving all stakeholders of the new IS (Doll & Deng, 1999).…”