2000
DOI: 10.1046/j.1365-2575.2000.00088.x
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A model of information systems development project performance

Abstract: abstract. Performance in information systems development (ISD) projects can be critical to business success. But, while project performance has been the subject of much debate, there has been little empirical research into its determinants. A survey of IS projects in the UK and New Zealand is analysed to test hypotheses concerning performance in terms of both project completion and budget (time‐cost) variances. Subsequently, a secondary analysis of the findings is used to build a more complete empirical model … Show more

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Cited by 96 publications
(117 citation statements)
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References 19 publications
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“…Por fim, o escopo é medido com relação às características do produto. Se o mesmo possuir todas as funcionalidades especificadas no planejamento do projeto, o desempenho é considerado adequado (Yeton, Martin, Sharma & Johnston, 2000).…”
Section: O Desempenho De Projetos E a Mobilidade Empresarialunclassified
“…Por fim, o escopo é medido com relação às características do produto. Se o mesmo possuir todas as funcionalidades especificadas no planejamento do projeto, o desempenho é considerado adequado (Yeton, Martin, Sharma & Johnston, 2000).…”
Section: O Desempenho De Projetos E a Mobilidade Empresarialunclassified
“…Type of involvement: consultation, representation, consensus Extend: consultative -> consensus X X Lynch and Gregor (Lynch & Gregor, 2004) Degree of user participation = type & depth Type: consultative (of some users) representative (reference group/testing group, selected users) consensus (working group with many users) X X X Depth: stages of the process frequency voice considered Rondeau et al (Rondeau, RaguNathan, & Vonderembse, 2006) Use cross-functional teams X Wagner and Piccoli (Wagner & Piccoli, 2007) Only involve users in topics that are important to them at that time. Elaboration likelihood: users must both be motivated and able to process information X X Yetton et al (Yetton, et al, 2000) Involve in project definition and design X (Barki, et al, 2001) Risk Exposure (probability of occurrence multiplied by the costs of occurrence)…”
Section: (Iii)mentioning
confidence: 99%
“…In this perspective, who should participate and how should the user participation be applied in ISD projects is unclear from literature. The question of who should participate has not received much attention in literature (Choe, 1998;Hsu, Chan, Liu, & Chen, 2008;Yetton, Martin, Sharma, & Johnston, 2000). There is not much consent among the authors who do discuss it, as answers to this question vary, from involving only a few expert users (Hwang & Thorn, 1999), to involving all stakeholders of the new IS (Doll & Deng, 1999).…”
Section: Introductionmentioning
confidence: 99%
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“…Most of the criteria would be measured based on achievement against intention, and it is suggested that the project time and budget could be measured using the variances between actual and planned figures (Rush, 1986;Yetton et al, 2000).…”
Section: Refurbishment Design Performancementioning
confidence: 99%