A model to measure e-procurement impacts on organizational performance

Abstract

This paper presents a model for Public Contracting Authorities to quantify procurement performance benefits that can be achieved by adopting e-procurement. It has been found that e-procurement could generate positive impacts, especially on the efficiency, effectiveness, dematerialization, competitiveness and transparency impact dimensions.Adopting e-procurement in the public sector is far more than just a technological challenge, it embodies a large scale change management effort to create a more efficient procurement culture. Using the performance measurement approach herewith presented helps to tackle this challenge, stimulating the effective use of e-procurement solutions.Measuring how e-procurement is contributing to optimize public expenditure by increasing organizational performances, can help to overcome the resistance to change. Plus, this model can be used to strengthen stakeholder accountability of both Contracting Authorities and public eprocurement service providers.The model has been consistently tested over the last 4 years, the case study is herewith exposed. The model can be applied in different context, therefore method and practical recommendations are also provided.

An exploratory factor analysis of government construction procurement problems

“…These components of problems are in consistent with the government construction procurement problems proposed by Dzuke & Naude [1] stating that the components are procurement planning, bidding, and contract audit and compliance. Also, the concept of the procurement problem is in consistent with Gardenal [12] stating that the components of procurement problems include supply planning and procurement process. According to the factor analysis, there are 3 components affecting government construction procurement projects as presented in Figure 1.…”

“…The first problem is caused by government officials including both unintended and intended offenses acted by the officials seeking illegal benefits [9]. The second problem arises MATEC Web of Conferences 192, 02057 (2018) https://doi.org/10.1051/matecconf/201819202057 ICEAST 2018 from poor planning or not having a plan, unclear work specification details which were not defined in advance nor during the procurement process [10][11][12][13] identified the causes of the procurement problems such as execution plan, procurement, tender, contract audit and compliance. The third problem arises from complex rules, regulations, and official letters.…”

Public Procurement Transaction Costs: A Country-Level Assessment Based on Microdata

“…The majority of approaches to public procurement cost evaluation are mainly applicable at the micro levelto individual firms or projects (see, e.g., (SCM, 2005;Costantino et al, 2006Costantino et al, , 2009Costantino et al, , 2012Gardenal, 2013;Dufek et al, 2013). This is due, above all, to their detailed nature and the need to gather sufficiently fine-grained information on public procurement, which is far from always feasible at the macro level.…”

“…Notwithstanding the increased recognition of the importance and relevance of the issue of public procurement costs, few empirical studies have been conducted to explore it. Most of the existing ones focused on assessment of the costs of an organization or project (see, e.g., Gardenal, 2013;Jasko, Jovanovic and Cudanov, 2015;Costantino et al, 2012, Balaeva andYakovlev, 2017).…”

Theory in public procurement research

“…Contemporary studies attest to an emergent nexus between academic research and issues of direct organizational and professional concern. Among recent examples of such practitioner-focused inquiry include a framework to support buyers in managing the challenges associated with e-procurement adoption and implementation (Roman, 2013), a model for quantifying the organizational benefits of migrating to e-procurement (Gardenal, 2013), and a tool for assessing the contribution that buyers make during the procurement of consultancy services (Schiele, 2005). Procurement professionals are also making an impact.…”