A modified stakeholder participation assessment framework for design thinking in health innovation

Hendricks, Sharief; Conrad, Nailah; Douglas, Tania S.; Mutsvangwa, Tinashe

doi:10.1016/j.hjdsi.2018.06.003

Cited by 56 publications

(55 citation statements)

References 36 publications

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“…25 When properly implemented, the intent of HCD is to provide public health organisations a pathway to sharing (and where applicable, handing over) power in order to achieve true citizen participation and control. 24 Failure to apply HCD principles in an authentic or purposeful way usually results in tokenism, and development of solutions that are unsustainable. 32 It can also "exacerbate social exclusion and destroy trust systems" when done poorly.…”

Section: Discussionmentioning

confidence: 99%

“…21 To date, there have been limited studies or reports detailing an implementation evaluation of an entire HCD project. Most studies address only one aspect of the design process such as planning, 18,22 prototyping 23 or assessing stakeholder engagement 24 but do not evaluate the entire approach. This study aimed to evaluate the HCD approach that < BLINDED>, a small < BLINDED>-based not-for-pro t focused on improving access to healthcare for refugees and new migrants, undertook in developing a web-based application to deliver local, evidencebased and culturally relevant SRH information to its users.…”

Section: Introductionmentioning

confidence: 99%

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Evaluating Human-Centred Design for Public Health A Case Study on Developing a Healthcare App with Refugee Communities.

Bartlett

Boyle

Smith

et al. 2021

Preprint

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Background: Australian women from migrant and refugee communities experience reduced access to sexual and reproductive healthcare. Human-centred design is an ethical and effective approach to developing health solutions with underserved populations that are more likely to experience significant disadvantage or social marginalisation. This study aimed to evaluate how well Shifra, a small Australian-based not-for-profit, applied human-centred design when developing a web-based application that delivers local, evidence-based and culturally relevant health information to its non-English speaking users. Methods: This study undertook a document review, survey and semi-structured interviews to evaluate how well Shifra was able to achieve its objectives using a human-centred design approach. Results: A co-design process successfully led to the development of a web-based health app for refugee and migrant women. This evaluation also yielded several important recommendations for improving Shifra’s human-centred design approach moving forward. Conclusions: Improving refugees’ access to sexual and reproductive health is complex and requires innovative and thoughtful problem solving. This evaluation of Shifra’s human-centred design approach provides a helpful and rigorous guide in reporting that may encourage other organisations undertaking human-centred design work to evaluate their own implementation. Keywords: human-centred design; design thinking; refugee health; evaluation Plain language summary: Australian women from non-English speaking migrant and refugee communities face reduced access to sexual and reproductive healthcare and many then go on to experience poor health outcomes as a result. There is an urgent need for new approach to improve access to healthcare for underserved communities, one that centres these women in the process of finding, developing and disseminating the solutions themselves. Human-centred design is an ethical and effective methodology to working with communities to develop these health solutions. This study aimed to evaluate how well Shifra, a small Australian-based not-for-profit focused on improving access to healthcare for refugees and new migrants, undertook human-centred design approach when developing a Smartphone app that deliver local, safe and culturally relevant health information to non-English speaking Australians. The authors interviewed refugees, health and social sector experts and computer programmers involved in creating Shifra to evaluate how well they used human-centred design to achieve its goals. This evaluation found that Shifra’s approach was successful whilst also highlighting several important recommendations for improving collaborative efforts with refugee communities. These findings could help other projects also seeking to undertake an authentic community co-design process.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Evaluating Human-Centred Design for Public Health A Case Study on Developing a Healthcare App with Refugee Communities.

Bartlett

Boyle

Smith

et al. 2021

Preprint

View full text Add to dashboard Cite

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“…bu üç aşamanın, derinlemesine araştırmalarla paydaşların arzularının ve yaşadıkları zorlukların anlaşılması (ilham alma), fikirlerin geliştirilmesinde iş birliği sağlama (fikirleştirme) ve çözümlerin paydaşlardan gelen geribildirimler doğrultusunda optimize edilmesi (hayata geçirme) açısından sağlık sektörüne katkı sağladığını savunmuşlardır. 13 Yapılan literatür taramasında, tasarım odaklı düşünmeyi merkeze alan ortodonti alanında herhangi bir çalışmaya rastlanmamıştır. Bu çalışma, tasarım odaklı düşünme yönteminin, ortodontiye özgü yenilikçi ürün tasarlama süreçlerinde nasıl etkin kullanılabileceğine dair, ortodonti uzmanları ve tasarımcılar arası bir iş birliği modelini ortaya koymayı hedeflemektedir.…”

Section: Discussionunclassified

A Systematic Approach to Product Design in Orthodontics: Using Multi-Case Analysis and Design Thinking

Çifter¹

2020

Yeditepe J Dent

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Bu çalışma, tasarım odaklı düşünme yönteminin yeni ürün geliştirme süreçlerinde nasıl etkin kullanılabileceğine dair, ortodontistler ve tasarımcılar arası bir iş birliği modelini ortaya koymayı hedeflemektedir. Gereç ve Yöntem: Bu çalışmada, tasarım odaklı düşünme modelinden faydalanılarak, ortodonti alanına yönelik 2 ürün geliştirme çalışması bütünsel olarak çoklu-durum analizi yöntemi ile değerlendirilmiştir. Değerlendirme sonuçlarının karşılaştırılması çapraz durum sentezi ile yorumlanarak bir iş birliği tasarım modeli önerisi oluşturulmuştur. Bulgular: Seçilen her iki çalışma da, tasarım odaklı düşünme yöntemi kullanılarak ortodonti alanına yönelik ürün tasarımı sürecini ortaya koymakla birlikte, bağlam farklılıklarından dolayı farklı yaklaşımların benimsenmesini gerektirmiştir. Durumlar çapraz-durum sentezi ile değerlendirildiğinde, tasarım iş birliği açısından önemli benzerliklerinden 9 tema oluşturmuştur. Bu temalar, tasarım odaklı düşünme modelinin literatürde belirtilen ilham alma, fikirleştirme ve hayata geçirme aşamalarıyla ilişkilendirilerek tasarım sürecinde uzman hekim ve tasarımcıların iş birliği etkinliğini artıracak "anlamlandırma", "somutlaştırma" ve "doğrulama" aşamalarının tespitini sağlamıştır. Bu doğrultuda ortodonti alanına uygun bir tasarım iş birliği modeli geliştirilmiştir. Sonuç: Ortodonti alanında kullanılan ekipmanların gerek hasta gerekse de hekim deneyimine olan etkisi ve bu ekipmanların tasarım süreçlerinin meslek pratiği ile doğrusal ilişkisi ürün geliştirme sürecinde tasarımcı-uzman hekim iş birliğini kaçınılmaz kılmaktadır. Bu doğrultuda tasarım odaklı düşünme modelinin etkin kullanımı, tasarlanacak yeni ürünlerin hasta odaklı ve efektif olmasını sağlayacaktır. Anahtar kelimeler: Ortodonti, tasarım odaklı düşünme, endüstriyel tasarım SUMMARY Aim: The aim of this study was to present a collaborative model between orthodontists and designers on how to use the design thinking method effectively in new product development processes. Materials and Method: In this study, two product development studies using design thinking model in the field of orthodontics were evaluated holistically by multi-case analysis method. The comparison of the evaluation results was interpreted with cross-case synthesis and a design model proposal for collaboration was formed. Results: Although both cases reflected designing products for orthodontics by using the design thinking method, different approaches were required because of the contextual differences. When the cases were evaluated with cross-case synthesis, 9 themes were constituted from their important similarities in terms of design collab

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“…Connecting with the requests of the real user and the population in need is the first step in the DT methodology. Claiming expertise and knowledge of the scrutinised behaviour/phenomenon when the user is not available, can possibly lead to unproperly clarified problems and quick fixes based on preconceived notions (see "empowerment model for health", [60]). Disciplines that have been scrutinising potential solutions effectively (i.e.…”

Section: Design Thinking In Physical Activity and Exercisementioning

confidence: 99%

Design Thinking Applications in Physical Activity and Exercise Literacy

Georgiadis¹

2021

Contemporary Advances in Sports Science

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Various theoretical models of Health Literacy (HL) discuss its importance for behaviour change, supporting long-term health and disease prevention. During the 21st century Physical Activity (PA), Exercise and Sedentariness (SD) have received an increased priority over other health indices for quality of life purposes due to their central importance over metabolic conditions and their comorbidities. This review aims to conceptualise the main issues and challenges of Physical Inactivity (PI) and SD through the new proposals of Design Thinking (DT) which is considered one of the most promising pathways in health promotion. DT is prioritising empathy for service users, brings together collaborative multidisciplinary teams and provides the opportunity to assess various solutions via iterative practices. This chapter: A. provides a review over the efficacy of health promotion strategies during the current era and the urgency of behaviour change in PA and SD for various population segments. B. Explains how HL links self-care practices to PA and SD habits. And C. Presents DT as a new layout for supporting the exploration and feasibility of more active lifestyles for overall health and quality of life.

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A modified stakeholder participation assessment framework for design thinking in health innovation

Cited by 56 publications

References 36 publications

Evaluating Human-Centred Design for Public Health A Case Study on Developing a Healthcare App with Refugee Communities.

Evaluating Human-Centred Design for Public Health A Case Study on Developing a Healthcare App with Refugee Communities.

A Systematic Approach to Product Design in Orthodontics: Using Multi-Case Analysis and Design Thinking

Design Thinking Applications in Physical Activity and Exercise Literacy

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