“…It has been noted that compassion is 'having a moment' in contemporary palliative and endof-life care discourse, although there is a need for caution if unrealistic expectations about its potential are to be avoided because there are difficulties for compassion to flow freely, particularly within Western society (Zaman et al, 2018). Although the number of participants in the study was low, this is more a reflection of the nature of their work pressures and difficulties in securing time to attend the focus groups rather than a lack of (King's Fund, 2017), and compassion, respect and humanity from frontline staff need to be better supported and engendered by a leadership community that holds these qualities as central to the core mission and purpose of the NHS (Storey and Holti, 2013), then the key components of compassion-attending, understanding, empathising and helping (Atkins and Parker, 2012)must be demonstrated by NHS leaders through their leadership of health care organisations, at every level .…”