A Multi-agent Strategic Planning System Based on Blackboard

Dalmau-Espert, J. Luis; Largo, Faraón Llorens; Molina-Carmona, Rafael

doi:10.1007/978-3-319-25017-5_8

Cited by 2 publications

(2 citation statements)

References 5 publications

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“…Today, many high-level procedures identified for decision-making are manually made. This is because the available information is frequently in the form of reports and pre-set data [19].…”

Section: A Information Gap For Effective Decision-makingmentioning

confidence: 99%

Factors Influencing Decision-Making Process in Relation to Public Service Delivery (PSD) in Malaysia

Ali¹,

Latiff²,

Wahab³

2021

Proceedings of the Business Innovation and Engineering Conference 2020 (BIEC 2020)

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Efficient public service delivery is a main objective for every government. An important aspect of public service delivery is ensuring services provided fulfil the changing needs of the citizens and benefiting the public. However, the challenge on how best the government can serve the public continues to be the major issues in improving public service delivery. Information gap and no integrated system are affecting government's responsiveness. Despite the efficiency of service delivery system is a priority of the government, deficiency of viable, persistent, and timely information for decision-maker happens due to data silos, lack of data gathering with poor data governance and integration instead of operative unified data. The objectives of this paper are to examine and gain a better understanding of the complexities that are associated with decision-making process in relation to public service delivery from the perspective of government of Malaysia. In terms of academic contribution, this paper provides a better understanding of the critical factors for effective decision-making from the perspective of the government. With regards to practical implications, this article provides the Malaysian government and public organisations with relevant factors of consideration on how the public service delivery can be improved.

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“…Today, many high-level procedures identified for decision-making are manually made. This is because the available information is frequently in the form of reports and pre-set data [19].…”

Section: A Information Gap For Effective Decision-makingmentioning

confidence: 99%

Factors Influencing Decision-Making Process in Relation to Public Service Delivery (PSD) in Malaysia

Ali¹,

Latiff²,

Wahab³

2021

Proceedings of the Business Innovation and Engineering Conference 2020 (BIEC 2020)

View full text Add to dashboard Cite

show abstract

“…The definition of O SP , allows the development of a MAS for SP process, SMAPE [27] (from Spanish Sistema MultiAgente para la Planificación Estratégica). So, SMAPE is an execution platform based on MAS technology and blackboard architecture to carry out the SP process.…”

Section: Multi-agent System For Sp Processmentioning

confidence: 99%

Leveraging information for high level-of-abstraction organizational processes

Dalmau-Espert¹,

Largo²,

Compañ³

et al. 2016

Int. J. DNE

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Nowadays, Big Data techniques have made possible to obtain interesting low-level information from large amounts of data. However, the information is often difficult to be enriched enough to aid in high-level organizational processes. The objective of this work is to define a model to allow the use of available information for the design and implementation of high level-of-abstraction processes that take place in the organizations. Particularly, this paper is focused on the strategic planning (SP) process, one of the most complex and abstract processes in any company. So far, there are very few successful attempts to automate this process, which is usually based on manual tasks. At the most, the results from the automatic data analysis are generated and used as reports and are not integrated in the process. A further step is proposed, posing a SP model based on a multi-agent system with a blackboard, which is used as a means of communication and storage of the generated information. The information is described using ontology to formalize both the SP process and the information used in each step. The combination of these elements enables the participation, interaction and sharing of information and knowledge of the participants in the process. The accumulated knowledge allows the use of previous experience to automate the process and improve the decision making. In short, the proposed model is a formal, comprehensive, agile and flexible solution to perform the process of SP in organizations today leveraging of the enormous amount of available data and the gathered experience.

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A Multi-agent Strategic Planning System Based on Blackboard

Cited by 2 publications

References 5 publications

Factors Influencing Decision-Making Process in Relation to Public Service Delivery (PSD) in Malaysia

Factors Influencing Decision-Making Process in Relation to Public Service Delivery (PSD) in Malaysia

Leveraging information for high level-of-abstraction organizational processes

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