A Multi-method Approach to the Assessment of Web Page Designs

Westerman, S. J.; Sutherland, Ed; Robinson, LeAnne K.; Powell, H. FitzGerald; Tuck, G. C.

doi:10.1007/978-3-540-74889-2_27

Cited by 5 publications

(2 citation statements)

References 27 publications

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“…Current research in HCI follows the assumption that no single method is enough to assess emotions effectively. [19] conducted an experiment to assess web page design with a multi-method approach. They employed four methods: self-reports facial electromyography (EMG), galvanic skin response, and eye-tracking.…”

Section: Related Workmentioning

confidence: 99%

An Ecological Approach to Measuring User Experience (UX) from Facial Expressions

Hasan¹

2022

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A system for assessing UX issues automatically is proposed in this paper. The facial behavior of an individual performing a specific activity is tracked in real-time with software that tracks facial motion features. Evaluated with the conventional studies, this approach has several advantages: ease of deployment in the user's natural setting; avoidance of invasive devices; and severe cost minimization. An evaluation of the user experience of the system was conducted using 144 videos that showed 12 users executing three tasks on four commercial media players. To predict the presence/absence of UX issues based on the tracker's features, we used different machine learning algorithms. We show promising outcomes that open up opportunities for automated real-time UX estimation in an environmental context.

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Section: Related Workmentioning

confidence: 99%

An Ecological Approach to Measuring User Experience (UX) from Facial Expressions

Hasan¹

2022

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“…For example self-report [9] taps into our subjective feelings, psychophysiological techniques [12,13,24] measure bodily changes associated with emotion while other techniques are based on typical expressive behavior [32]. Some researchers have recently tried to combine several approaches to provide more comprehensive assessment of emotions with web sites [33] mobile phones [23] or gaming experience [13].…”

Section: Measurement and Representation Of Emotion In Human-computer mentioning

confidence: 99%

The emotion slider: A self-report device for the continuous measurement of emotion

Laurans

Desmet

Hekkert

2009

2009 3rd International Conference on Affective Computing and Intelligent Interaction and Workshops

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The emotion slider is a device developed to collect self-reports of the valence of users' experiences with interactive systems based on recent theories on the embodiment of emotion and basic approach/avoidance behavioral tendencies. To test it, participants (N = 51) watched 10 positive and 10 negative slides from the International affective picture system while using the emotion slider in two different ways: pushing the handle to report positive feelings and pulling it for negative feelings in one condition (incongruent condition) and pushing the handle to report negative feelings and pulling it for positive feelings in the other (congruent condition). Response times were significantly different between the two usage conditions but the direction of this difference did not conform to the prediction. Shorter response time was associated with fewer errors. The conclusion describes some implications for humancomputer interaction research.

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Ecommerce interface colour and consumer decision making: Two routes of influence

Westerman

Sutherland

Gardner

et al. 2011

Color Research & Application

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This article reports an empirical study of the effects of interface colour (blue vs. grey) on ecommerce decision making. Participants viewed a set of products and information on the attributes of each and then made a series of purchase decisions that provided the basis for individual rankings of this set. Results support two proposed ‘routes of influence’. In the first, interface colour influences the cognitive capacities and strategies of consumers. This was evident as participants considered more attributes in the grey interface condition. Importantly, this was not mediated by participants' affective state. In the second, interface colour exerts influence via participants' aesthetic judgements. This was evident at a product‐specific level—with colour‐related differences in product selection decisions mediated (for two product alternatives) by participants' assessments of product aesthetics. There was also some support for a product‐generic effect of interface colour—with product aesthetics tending to be more influential in the grey condition. Overall, the results demonstrate the multifacetted nature of the influence of interface colour on consumer decision making in retail environments. © 2011 Wiley Periodicals, Inc. Col Res Appl, 2011;

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A Multi-method Approach to the Assessment of Web Page Designs

Cited by 5 publications

References 27 publications

An Ecological Approach to Measuring User Experience (UX) from Facial Expressions

An Ecological Approach to Measuring User Experience (UX) from Facial Expressions

The emotion slider: A self-report device for the continuous measurement of emotion

Ecommerce interface colour and consumer decision making: Two routes of influence

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