A multicriteria model to select candidates for public contracting using the OPTIONCARDS method

Tavares, L. Valadares; Arruda, Pedro

doi:10.1016/j.autcon.2022.104162

Cited by 4 publications

(2 citation statements)

References 27 publications

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“…Several approaches can be used, but there is evidence (Tavares, 1984) showing that elicitation of weights is less subject to subjectivity if it is based on pairwise comparisons between specific pairs of alternatives, as is the case of the OptionCards method (Maia & Tavares, 2013;Tavares & Arruda, 2022).…”

Section: The Optioncards Methodsmentioning

confidence: 99%

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A Multicriteria Evaluation of Local E-Government in Terms of Citizen Satisfaction

Tavares,

Ferreira,

Sá

et al. 2023

IBR

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Any strategy to improve local public administration gives paramount importance to the development of electronic administration (E-Local Government) to facilitate interaction with citizens promoting efficiency, local participation, and sustainable development. This explains the numerous contributions to evaluating websites of local authorities, but they do not focus on modeling the citizen satisfaction induced by their use. This is why three research questions are addressed by this paper: how can such satisfaction be modeled, which attributes be considered and described and how to assess the relative importance assigned by citizens to each attribute? The level of satisfaction is found to depend on the easiness of use of each site and of the available functionalities to share information, to provide services, and to promote participation. A model based on the Multiattribute Theory and using the OptionCards method is developed to estimate the relative importance assigned by each citizen to each attribute and it is successfully applied to a focus group. The answers presented by the authors to these questions are applied to a sample of Portuguese websites allowing their benchmarking and the identification of a road map for im-provement. This instrument is applied to a set of Portuguese municipalities revealing a high level of disparity and confirming how important can be its application to assess inter-municipalities benchmarking, to diagnose their LGS major shortcomings and to support the design of a road map for improvement.

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Section: The Optioncards Methodsmentioning

confidence: 99%

“…The estimation of these models is carried out using the OptionCards method (Maia & Tavares, 2013;Tavares & Arruda, 2022) in terms of a focus group of citizens for a significant set of websites of Local Authorities in Portugal.…”

Section: The Satisfaction Modelmentioning

confidence: 99%

A Multicriteria Evaluation of Local E-Government in Terms of Citizen Satisfaction

Tavares,

Ferreira,

Sá

et al. 2023

IBR

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Nachhaltigkeitsbewertung kommunaler Projekte – Ein Plädoyer für den Einsatz der Data Envelopment Analysis

Dellnitz,

Zimmermann

2024

Kommunales Nachhaltigkeitsmanagement

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A novel multi-criteria decision analysis technique incorporating demanding essential characteristics of existing MCDA techniques

Bandyopadhyay

2023

Prog Artif Intell

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This paper has proposed a novel Multi-Criteria Decision Analysis (MCDA) technique that considers relationships among the criteria, relationships among the alternatives, relationships among the criteria and the alternatives, the uncertainty or dilemma that the decision makers face in their decision-making, the entropy among the criteria. These characteristics seem to be the essential characteristics of various MCDA techniques as evident from the existing literature. The dilemma of the decision makers have been captured by the use of Hesitant Fuzzy Elements; the information content among the criteria have been captured by applying the concept of entropy through the application of a technique called IDOCRIW. Relationships have been determined by calculating the covariances among the criteria and among the alternatives. A kind of sensitivity analysis, rank reversal method has been performed to verify the effectiveness of the proposed technique. The proposed method has also been compared with four different types of already existing MCDA techniques, AHP, MAUT, MACBETH and MOORA. Both the sensitivity analysis and the comparison with other methods establish the effectiveness of the proposed technique.

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A multicriteria model to select candidates for public contracting using the OPTIONCARDS method

Cited by 4 publications

References 27 publications

A Multicriteria Evaluation of Local E-Government in Terms of Citizen Satisfaction

A Multicriteria Evaluation of Local E-Government in Terms of Citizen Satisfaction

Nachhaltigkeitsbewertung kommunaler Projekte – Ein Plädoyer für den Einsatz der Data Envelopment Analysis

A novel multi-criteria decision analysis technique incorporating demanding essential characteristics of existing MCDA techniques

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