2019
DOI: 10.1155/2019/9252837
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A New Approach for Construction of Geodemographic Segmentation Model and Prediction Analysis

Abstract: Customer retention is invariably the top priority of all consumer businesses, and certainly it is one of the most critical challenges as well. Identifying and gaining insights into the most probable cause of churn can save from five to ten times in terms of cost for the company compared with finding new customers. Therefore, this study introduces a full-fledged geodemographic segmentation model, assessing it, testing it, and deriving insights from it. A bank dataset consisting 11,000 instances, which consists … Show more

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Cited by 11 publications
(11 citation statements)
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References 18 publications
(15 reference statements)
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“…Machine learning and data mining [1][2][3][4][5][6][7][8][9], which is the process of learning in order to look for patterns in observations or data and make better decisions in the future based on the training samples, is widely used in various fields such as cybernetics [10][11][12][13][14], engineering [15][16][17][18], bioinformatics [19], medical informatics [20], economics [21][22][23][24][25][26][27], etc. Especially in economics, there are many issues for optimizing profits in the business such as customer lifetime value modeling (CLVM), churn customer modeling (CCM), dynamic pricing, customer segmentation, recommendation systems, etc.…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Machine learning and data mining [1][2][3][4][5][6][7][8][9], which is the process of learning in order to look for patterns in observations or data and make better decisions in the future based on the training samples, is widely used in various fields such as cybernetics [10][11][12][13][14], engineering [15][16][17][18], bioinformatics [19], medical informatics [20], economics [21][22][23][24][25][26][27], etc. Especially in economics, there are many issues for optimizing profits in the business such as customer lifetime value modeling (CLVM), churn customer modeling (CCM), dynamic pricing, customer segmentation, recommendation systems, etc.…”
Section: Introductionmentioning
confidence: 99%
“…Dynamic pricing models [25] are for flexibly pricing products based on several factors such as the level of interest of the target customer, demand of the market at the time of purchase, and whether the customer has engaged with a marketing campaign. Meanwhile, customer segmentation models [26,27] group customers into personas based on specific variations among them using several clustering and classification algorithms. Recommendation systems are another major way by which machine learning proves its business value.…”
Section: Introductionmentioning
confidence: 99%
“…Then, a bidirectional elimination method was applied to modify the model by repeatedly adding in and removing features until an optimal equation was developed (22,23). Finally, multivariable logistic regression analysis was used to select statistically meaningful parameters and t the best prediction model.…”
Section: Feature Selection and Statistical Analysesmentioning
confidence: 99%
“…Clinical and pathological features were selected with a bidirectional selection method to reduce complexity and downsize predictive parameters. The AIC (Akaike information criterion) was applied in model construction (22). Models corresponding to the minimum AIC values were selected for construction.…”
Section: Data Analysesmentioning
confidence: 99%
“…With the development of data, internet as well as computing power of computers, machine learning and deep learning [1,2] have been used in many areas such as construction [3][4][5], cybernetic [6,7], economic [8][9][10][11] and medical [12,13] to help professionals save time and effort. Utilizing machine learning in economic, Hoang et al [14] introduced a full-fledged geo-demographic segmentation model for identifying and gaining insights of the most probable cause of churn for a bank dataset. Meanwhile, Le et al [8][9][10][11] developed several machine learning models for dealing with imbalance data problem to forecast the bankruptcy in South Korea.…”
Section: Introductionmentioning
confidence: 99%