A new methodology to support smartness at the district level of metropolitan areas in emerging economies: The case of Santiago de Chile

Ramírez, Francisco Carlos Soto; Palominos, Pedro; Camargo, Mauricio; Grimaldi, Didier

doi:10.1016/j.scs.2021.102713

Cited by 18 publications

(3 citation statements)

References 42 publications

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“…The theoretical implications constitute new evidence that data analytics could be an additional and valuable source of information to support such decision-making processes. Uncovering the multiple ways in which big data, social, and unstructured data can potentially improve the management of cities makes for novel scientific contribution [18,[38][39][40].…”

Section: Discussionmentioning

confidence: 99%

Dynamic Restaurants Quality Mapping Using Online User Reviews

2021

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Millions of users post comments to TripAdvisor daily, together with a numeric evaluation of their experience using a rating scale of between 1 and 5 stars. At the same time, inspectors dispatched by national and local authorities visit restaurant premises regularly to audit hygiene standards, safe food practices, and overall cleanliness. The purpose of our study is to analyze the use of online-generated reviews (OGRs) as a tool to complement official restaurant inspection procedures. Our case study-based approach, with the help of a Python-based scraping library, consists of collecting OGR data from TripAdvisor and comparing them to extant restaurants’ health inspection reports. Our findings reveal that a correlation does exist between OGRs and national health system scorings. In other words, OGRs were found to provide valid indicators of restaurant quality based on inspection ratings and can thus contribute to the prevention of foodborne illness among citizens in real time. The originality of the paper resides in the use of big data and social network data as a an easily accessible, zero-cost, and complementary tool in disease prevention systems. Incorporated in restaurant management dashboards, it will aid in determining what action plans are necessary to improve quality and customer experience on the premises.

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Section: Discussionmentioning

confidence: 99%

Dynamic Restaurants Quality Mapping Using Online User Reviews

2021

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“…Regardless of these efforts, cities are still exposed and vulnerable to unforeseeable events, such as infectious disease outbreaks and pandemics (Costa & Peixoto 2020). To be able to prepare and overcome them, cities need to become more efficient and sustainable (Ramirez, Palominos, Camargo, & Grimaldi, 2021), that is, becoming "smarter" (IBM 2010, p. 1). Smart cities (SC from now) can be said to represent part of the solution.…”

Section: Introductionmentioning

confidence: 99%

Covid-19, Citizen’s Purchasing Behaviour and Smart City Goals. Evidence From Barcelona

Arasanz

Grimaldi

2021

ISPRS Ann. Photogramm. Remote Sens. Spatial Inf. Sci.

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Abstract. Even if we are unable to avoid the advent of harmful viruses from emerging, a Smart City (SC) can be seen as a means to lessen the effects of future pandemics on society. The COVID-19 outbreak has not only had economic consequences, but also social and environmental. This paper investigates how citizens purchasing behaviors have drastically changed because of the pandemic in the region of Barcelona. Amongst the results gathered from an online questionnaire distributed to Barcelona’s citizens, it was interpreted and analyzed to reach the conclusion where COVID-19 is acting as an accelerator for the implementation of more smart city initiatives and therefore, achieve to a certain extent, smart city goals in Barcelona.

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“…scheme(Warnecke et al, 2019;Patrao et al, 2020;Ramirez et al, 2021). Automated analyses of social media can alternatively be used to assess community perceptions on smart city projects(Yigitcanlar et al, 2021).…”

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confidence: 99%