2021
DOI: 10.3390/math9090916
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A New Model to Identify the Reliability and Trust of Internet Banking Users Using Fuzzy Theory and Data-Mining

Abstract: As a result of changes in approach from traditional to virtual banking system, security in data exchange has become more important; thus, it seems essentially necessary to present a pattern based on smart models in order to reduce fraud in this field. A new algorithm has been provided in this article to improve security and to specify the limits of giving special services to Internet banking users in order to pave appropriate ground for virtual banking. In addition to identifying behavioral models of customers… Show more

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Cited by 6 publications
(2 citation statements)
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“…If comprehensive information on website security is taught to people with lower education, the factors that affect their level of trust in the website can change. Bekamiri et al [13] in a study developed and validated a measurement model for e-commerce. The results show that trust is in fact a multidimensional concept.…”
Section: Literature Reviewmentioning
confidence: 99%
“…If comprehensive information on website security is taught to people with lower education, the factors that affect their level of trust in the website can change. Bekamiri et al [13] in a study developed and validated a measurement model for e-commerce. The results show that trust is in fact a multidimensional concept.…”
Section: Literature Reviewmentioning
confidence: 99%
“…These methods are applied on various fields such as medical diagnosis [2], travel reccomenders [3]- [5], fraud detectors [6], numerous classification problems [7] and many more. Banking domain is one of these fields with a wide range of data analysis needs [8]. Credit assessment process is an important data mining application area in this domain.…”
Section: Introductionmentioning
confidence: 99%