A New Theoretical Framework of Organizational Effectiveness from Knowledge and Ambidexterity Perspectives

Abstract

Objective – This paper aims to build a new theoretical framework related to organizational effectiveness. Unfortunately, there is no research which builds a theoretical framework of organizational effectiveness influenced by knowledge infrastructure capability, organizational environment, absorptive capacity and innovative ambidexterity. Methodology/Technique – The theoretical framework is built from the past research of the organizational effectiveness antecedents using literature review method. The theoretical framework in this conceptual paper consists of nine propositions with three novelties: the direct relationship among knowledge infrastructure capability; absorptive capacity; and organizational environment to innovative ambidexterity. Findings – This conceptual paper only applies structural contingency theory, knowledge-based theory and absorptive capacity theory in constructing relationships among concepts. Novelty - This theoretical framework can be applied as a basis for the next future empirical research. Type of Paper: Review JEL Classification: L22, L23, M10. Keywords: Knowledge Infrastructure Capability; Organizational Environment; Absorptive Capacity; Innovative Ambidexterity; Organizational Effectiveness. Reference to this paper should be made as follows: Pangarso, A; Astuti, E.S; Raharjo, K; Afrianty, T.W. (2020). A New Theoretical Framework of Organizational Effectiveness from Knowledge and Ambidexterity Perspectives, J. Mgt. Mkt. Review, 5(4) 213 – 225. https://doi.org/10.35609/jmmr.2020.5.4(3)

Enhancing Sustained Competitive Advantage in Indonesian Non-vocation Private Tertiary Education Institutions

“…The discourse about innovation frequently revolves around KAC (Saatçioğlu et al, 2016; Zou et al, 2018). Numerous research endeavors have been undertaken to examine the use of KAC within the realm of higher education, by Belderbos et al (2016), Dell’Anno and del Giudice (2015), Kobarg et al (2018), Pangarso et al (2020a, 2020b, 2020c) and Pangarso, Astuti et al (2022), Pangarso, Winarno et al (2022). Belderbos et al (2016), and Kobarg et al (2018) conducted quantitative research on KAC acting as a mediator on the influence of university and industry relations on innovation performance.…”

“…One of the most essential forms of resource is knowledge (Grant, 1996). An organization’s knowledge infrastructure capability (KIC) refers to its ability to manage knowledge effectively that can be used to achieve the SCA (Gold et al, 2001; Pangarso et al, 2020b). One of the least researched topics is how the KIC process can affect SCA.…”