A new tool for measurement of process‐based performance of multispecialty tertiary care hospitals

Subramanian, Hariharan; Dey, Prasanta Kumar; Moseley, H.; Kumar, A. Y.; Gora, Jagathi

doi:10.1108/09526860410557552

Cited by 49 publications

(34 citation statements)

References 18 publications

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“…Hariharan et al (2004) and Dey et al (2004) described how the AHP can be used to evaluate the performance of hospitals. Hariharan et al (2004) evaluated two tertiary care hospitals in Barbados and India, identified areas where each hospital did not perform well, and suggested recommendations for improvement. A questionnaire was used to help clinicians and managers to identify the most important evaluation factors.…”

Section: Health Care Evaluation and Policymentioning

confidence: 99%

The analytic hierarchy process in medical and health care decision making: A literature review

Liberatore

Nydick

2008

European Journal of Operational Research

445

242

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Section: Health Care Evaluation and Policymentioning

confidence: 99%

The analytic hierarchy process in medical and health care decision making: A literature review

Liberatore

Nydick

2008

European Journal of Operational Research

445

242

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“…Babic and Tomic-Plasibatalso (1999) incorporate CBA tools as criteria in evaluating investment projects. Haven (1998) Environmental Management (Ramcharan and Dey, 2005); and Quality Management (Hariharan et al 2004). …”

Section: Literature Reviewmentioning

confidence: 99%

Combining multicriteria decision analysis and cost–benefit analysis in the assessment of maritime projects financed by the European Investment Bank

2017

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Marine EngineeringAs the financing institution of the EU, the European Investment Bank (EIB) has a long history of investments in the maritime sector. The EIB's support for the sector is guided by EU maritime policy which is increasingly influenced by nonfinancial criteria such as safety, environment and employment. The increasing inclusion of non-financial criteria into financial decisions adds to the degree of subjectivity involved in project investment decisions, especially ones involving public funds. This subjectivity is present in individual decision maker's thought processes when assessing the relative importance of each criterion. Within this context, this paper examines a methodology which combines established financial analysis methods with multi criteria decision analysis (MCDA) in an effort to address this complex issue. The aim is to develop a model, which incorporates financial and non-financial criteria whilst accounting for the inherent subjectivity in investment decision making, in a transparent and auditable manner.The paper examines the application of the model to a fleet expansion project which has been financed by the EIB. Further research is proposed including ways in which the model could also be utilised as a performance indictor to track the degree to which EIB financing meets the goals outlined in EU maritime policy.

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“…It is believed that patient safety can be considered the ultimate goal of hospital supply chain [23,28]. Typical studies of patient safety are normally around mistakes and errors such as medication errors and wrong site surgery [29][30][31]. Errors are, however, not the only criteria in patient safety as asserted in [32][33][34].…”

Section: Patient Safetymentioning

confidence: 99%

Linking Hospital Supply Chain Processes and Performance to Identify Key Performance Indicator

Supeekit

Somboonwiwat

Kritchanchai

2015

Lecture Notes in Electrical Engineering

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Abstract. Previous studies of hospital supply chain performance measurement normally focus on either the performance of the hospital supply chain to be measured and the framework/methodology for performance measurement, or the performance of certain activities/processes in the chain for improvement. There is limited number of studies that explore the entire hospital supply chain performance concurrently with the processes in the hospital supply chain. This paper attempts to explore the performance of hospital supply chain and link them to the activities of the hospital supply chain in order to see the relationship of performance on the hospital supply chain activities to eventually identify the key performance indicator for the particular process. The result of the study shows that relationship of hospital supply chain performance, the business process and the link between the two can yield the key performance indicator for the considered process.

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A new tool for measurement of process‐based performance of multispecialty tertiary care hospitals

Cited by 49 publications

References 18 publications

The analytic hierarchy process in medical and health care decision making: A literature review

The analytic hierarchy process in medical and health care decision making: A literature review

Combining multicriteria decision analysis and cost–benefit analysis in the assessment of maritime projects financed by the European Investment Bank

Linking Hospital Supply Chain Processes and Performance to Identify Key Performance Indicator

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