2012
DOI: 10.1007/978-3-642-31095-9_37
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A Novel Approach to Modeling Context-Aware and Social Collaboration Processes

Abstract: Abstract. Companies strive to retain the knowledge about their business processes by modelling them. However, non-routine people-intensive processes, such as distributed collaboration, are hard to model due to their unpredictable nature. Often such processes involve advanced activities, such as discovery of socially coherent teams or unbiased experts, or complex coordination towards reaching a consensus. Modeling such activities requires an expressive formal representation of process context, i.e. related acto… Show more

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Cited by 12 publications
(11 citation statements)
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“…The importance of social ties in software engineering is often emphasized in literature [29,17]. Conway's law suggests that "organizations which design systems [...] are constrained to produce designs which are copies of the communication structures of these organizations" [14].…”
Section: Motivationmentioning
confidence: 99%
“…The importance of social ties in software engineering is often emphasized in literature [29,17]. Conway's law suggests that "organizations which design systems [...] are constrained to produce designs which are copies of the communication structures of these organizations" [14].…”
Section: Motivationmentioning
confidence: 99%
“…In our previous work [15] we discussed network context effects on collaboration processes, and presented an approach for modeling them.…”
Section: Introductionmentioning
confidence: 99%
“…In the context of the approach, modelling behaviours enable one to identify patterns in communication problems and understand the dynamics in discussions in order to discover ways of engaging more efficiently with the public in the social web. Several researchers have proposed the realization of context-aware work flows (Wieland et al 2007) and social collaboration processes (Liptchinsky et al 2012), which are related to the idea of modelling the related actors and artefacts in order to enable adaptiveness and personalization in the communication patterns infrastructure.…”
Section: Data Abstraction Based On Ontologies and Communication Workfmentioning
confidence: 99%