A novel framework for remote management of social media big data analytics

Al-Shomar, Ahmad M.; Al-Qurish, Muhammad; Aljedaani, Wajdi

doi:10.1007/s13278-022-00996-4

Cited by 2 publications

(1 citation statement)

References 29 publications

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“…According to Mayordomo-Martinez et al, accessibility is defined as "the extent to which products, systems, services, environments, and facilities can be used by people from a population with the widest range of characteristics and capabilities to achieve a specified goal in a specified context of use" [202,68]. Accessibility for mobile computing is an important topic, especially for persons with disabilities, given that there are approximately 650 million disabled people globally, representing nearly 10-15% of the world's total population [202,214,11]. The need to ensure accessibility in mobile applications has even led to the adoption of the Web Content Accessibility Guidelines (WCAG) 2.0 guidelines, which are used as benchmarks to evaluate how well users can seamlessly utilize a given system or application [101,59,230].…”

Section: Study Discussionmentioning

confidence: 99%

Toward Leveraging Artificial Intelligence to Support the Identification of Accessibility Challenges

Aljedaani

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The goal of this thesis is to support the automated identification of accessibility in user reviews or bug reports, to help technology professionals prioritize their handling, and, thus, to create more inclusive apps. Particularly, we propose a model that takes as input accessibility user reviews or bug reports and learns their keyword-based features to make a classification decision, for a given review, on whether it is about accessibility or not. Our empirically driven study follows a mixture of qualitative and quantitative methods. We introduced models that can accurately identify accessibility reviews and bug reports and automate detecting them. Our models can automatically classify app reviews and bug reports as accessibility-related or not so developers can easily detect accessibility issues with their products and improve them to more accessible and inclusive apps utilizing the users' input. Our goal is to create a sustainable change by including a model in the developer's software maintenance pipeline and raising awareness of existing errors that hinder the accessibility of mobile apps, which is a pressing need. In light of our findings from the Blackboard case study, Blackboard and the course material are not easily accessible to deaf students and hard of hearing. Thus, deaf students find that learning is extremely stressful during the pandemic.

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Section: Study Discussionmentioning

confidence: 99%

Toward Leveraging Artificial Intelligence to Support the Identification of Accessibility Challenges

Aljedaani

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Evaluating Stack Overflow Usability Posts in Conjunction with Usability Heuristics

Jalali

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This thesis explores the critical role of usability in software development and uses usability heuristics as a cost-effective and efficient method for evaluating various software functions and interfaces. With the proliferation of software development in the modern digital age, developing user-friendly interfaces that meet the needs and preferences of users has become a complex process. Usability heuristics, a set of guidelines based on principles of human-computer interaction, provide a starting point for designers to create intuitive, efficient, and easy-to-use interfaces that provide a seamless user experience. The study uses Jakob Nieson's ten usability heuristics to evaluate the usability of Stack Overflow posts, a popular Q\&A website for developers. Through the analysis of 894 posts related to usability, the study identifies common usability problems faced by users and developers, providing valuable insights into the effectiveness of usability guidelines in software development practice. The research findings emphasize the need for ongoing evaluation and improvement of software interfaces to ensure a seamless user experience. The thesis concludes by highlighting the potential of usability heuristics in guiding the design of user-friendly software interfaces and improving the overall user experience in software development.

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A novel framework for remote management of social media big data analytics

Cited by 2 publications

References 29 publications

Toward Leveraging Artificial Intelligence to Support the Identification of Accessibility Challenges

Toward Leveraging Artificial Intelligence to Support the Identification of Accessibility Challenges

Evaluating Stack Overflow Usability Posts in Conjunction with Usability Heuristics

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