The asymmetric unit of the title salt, C7H8N3
+·C7H5O6S−, comprises two 1,3-dihydro-2H-benzimidazol-2-iminium cations and two 2-hydroxy-5-sulfobenzoate anions (Z′ = 2). In the crystal, the molecules interact through N—H...O, O—H...O hydrogen bonds and C—O...π contacts. The hydrogen-bonding interactions lead to the formation of layers parallel to (\overline{1}01). Hirshfeld surface analysis revealed that H...H contacts contribute to most of the crystal packing with 38.9%, followed by H...O contacts with 36.2%.