Background
Parent-focused Redesign for Encounters, Newborns-Toddlers (PARENT) is a well-child care (WCC) model that has demonstrated effectiveness in improving the receipt of comprehensive WCC services and reducing emergency department utilization for children ages 0–3 in low-income communities. PARENT relies on a health educator (“Parent Coach”) to provide WCC services, and utilizes a web-based pre-visit prioritization/screening tool (Well-Visit Planner; WVP), and an automated text message reminder/education service.
Objective
To assess intervention feasibility and acceptability among PARENT trial intervention participants.
Design/Methods
Intervention parents completed a survey after a 12-month study period; a 26% random sample of them were invited to participate in a qualitative interview. Interviews were recorded, transcribed, and analyzed using the constant comparative method of qualitative analysis; survey responses were analyzed using bivariate methods.
Results
115 intervention participants completed the 12-month survey; 30 completed a qualitative interview. Nearly all intervention participants reported meeting with the coach, found her helpful, and would recommend continuing coach-led well-visits (97–99%). Parents built trusting relationships with the coach, and viewed her as a distinct and important part of their WCC team. They reported that PARENT well-visits more efficiently used in-clinic time and were comprehensive and family-centered. Most used the WVP (87%), and found it easy to use (94%); a minority completed it at home prior to the visit (18%). 62% reported using the text message service; most reported it as a helpful source of new information and reinforcement of information discussed during visits.
Conclusion
A parent coach-led intervention for WCC for young children is a model of well-child care delivery that is both acceptable and feasible to parents in a low-income urban population.