“…Wine as a complex consumer product Wine is often defined as a complex product (Bruwer et al, 2011;Muelleret al, 2011;Ferro and Amaro, 2018;Lai, 2019) that goes beyond a mere consumer good but requires an understanding of how it is perceived and consumed, including influences such as culture, history, identity, value and socialization. Early this century, several researchers have attempted to make sense of these many factors that determine the consumer experience and then drill down into different consumer groups and their unique preferences IJWBR 32,3 (Hammond et al, 2013;Lategan et al, 2017;Spielmann et al, 2016). Popular factors were the different taste and visual aspects of the wine and correlating it with gender, age and experience (Bruwer et al, 2011), others have explored the factors that affect wine purchasing behaviour such as the location and environment when purchasing or consuming wine (Bruwer and McCutcheon, 2017) and others again compared the findings across countries (Mueller et al, 2011).…”