Developing effective building performance evaluation and feedback processes is a vital part of global efforts to reduce building energy use and gain insight into the actual performance of buildings and technologies. Although attempts have been made to introduce internationally agreed models for these processes, it is clear that various countries are producing different approaches according to their cultural, institutional and policy differences. Knowledge exchange is potentially a key means of developing a shared understanding of values, meanings and practices in relation to building performance evaluation. This paper identifies cultural and institutional barriers in the European Union for international building performance communities of practice utilizing knowledge exchange, from an experiential 'real-world' perspective. The preparation of a 30-month research project to help develop building performance evaluation in Poland and an associated bilateral symposium is closely evaluated through an action research case study in terms of the stakeholders, the national contexts in which they operated and the key challenges they faced. Recommendations are then made in terms of the support needed to develop more responsive research programmes in relation to developing international knowledge exchange, and the capacity-building elements required for these international communities of practice.