A Predictive Method for Benefits Realisation Through Modelling Uncertainty in Front End Design

Serugga, Joas; Kagioglou, Mike; Tzortzopoulos, Patrícia

doi:10.24928/2019/0161

Cited by 4 publications

(7 citation statements)

References 29 publications

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“…The decisions are delayed until the last possible moment. While this might apply to some decision-making settings, the empirical position in the Karni and Vierø [64] and Serugga, Kagioglou [65] suggests this may not necessarily improve decision making in all situations due to the resultant complexity in the unawareness in the decision problem. A similar sentiment is seen in model-based decision technique (4.7%) where the various models for decision support lack a unified and consistent approach for decision making while also in the main assuming simplistic relationships among attributes.…”

Section: Decision-making Techniques In Designmentioning

confidence: 99%

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

2020

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The complexity of construction processes often means interaction between various stakeholders, activities and tasks in order to deliver the expected outcomes. The intensity and dynamics of front-end design (FED) mean decision techniques and methods are important in supporting projects benefits delivery more importantly those based on utility of decision making. This paper explores a new utilitarian decision-making approach based on a systematic literature review of FED decision making. It presents the state of the art in design decision making concepts and analysis of tools over the last 10 years (2009–2019). From a total of 111 peer-reviewed journal papers, fifteen decision-making techniques are identified as dominant in design decision making, broadly grouped in four major categories as explanatory/rational, Multi Criteria Decision Making techniques (MCDM), Hybrid and Visual methods. The review finds that the most applied of the MCDM is Quality Function Deployment (QFD); while among the rational/explanatory techniques is set-based design (SBD). While there is limited application of Multi Attribute Utility Theory (MAUT) in decision making, the paper finds that the robust consistency and structured approach better captures the intricate dynamics of FED; including modelling of the subjectivity, interdependences and uncertainty in design discourse.

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Section: Decision-making Techniques In Designmentioning

confidence: 99%

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

2020

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“…As user preferences continue to become complex as a result of new and emergent contextual factors and user needs, there is an increasing need for new research into project value performance for the future [1]. At the heart of this increasing need, however, is the delivery of intended project benefits [1][2][3][4][5][6]. Projects in a benefits realisation sense need to adequately capture, define, implement and evaluate their intended benefits continuously for better project performance [4,5].…”

Section: Introductionmentioning

confidence: 99%

“…Despite this understanding, research such as Burger, White [14] and Tezel, Koskela [1] point to continuing underperformances in Architecture, Engineering and Construction (AEC) across many life cycle processes. This has been attributed in part to the insufficiency in the understanding of processes and fragmented practice on the one hand; and inadequacy in support tools on the other to support complex analysis of continually emergent and changing user needs [2].…”

Section: Introductionmentioning

confidence: 99%

“…Therefore, as a process that espouses the early stages of project development, FED stands at the critical interface between requirements management and benefits realisation in particularly in capturing and defining changing user needs. It has, however, been argued that FED remains understudied and unstructured on the one hand [2,22] while on the other, it is information-intensive-reliant on knowledge sharing [23] and presenting the most critical opportunities for benefits co-creation [16] in a project's lifecycle. However, a lot of downstream project underperformances can be from insufficiencies in FED processes [24].…”

Section: Introductionmentioning

confidence: 99%

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Front End Projects Benefits Realisation from a Requirements Management Perspective—A Systematic Literature Review

2020

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The recent notable emergence of a body of research in requirements management on one hand and benefits realisation has contributed to addressing a growing need for improved performance in Architecture, Engineering and Construction (AEC) projects. However, front end design (FED) as one of the vital processes in the project life cycle and delivery has attracted limited research to date within this understanding. This paper aims to map current evidence on requirements management in facilitating benefits realisation from an FED perspective. This is to bring about an updated and unified position on requirements management for its impact on design decision making. A systematic review of the literature covering the last ten years (2008–2018) aims first to build understanding and support identification of these emergent conceptual positions and secondly underscore essential requirements and their categorisations that impact on design discourse in FED. One hundred sixty-one peer-reviewed journal papers in the areas of benefits realisation and/or requirements management and/or FED based are identified on a pre-determined inclusion and exclusion criteria. Thirty-six requirements are identified as important in influencing use case changes important in design decision making broadly grouped into nine major categories. Following analysis, this research finds little evidence supporting an integrated requirements management practice and understanding to support design decision making. The research further finds bias in current research discourse towards four requirements categories (technical, economics, governance and environment); and 14 requirements, dominated by three strategic values, collaboration and project governance, with over 80% share of literature. The least 14 requirements such as “flow of spaces, social status/aspiration, mobility and integrated design” among others only account for less than 10% of literature. The authors argue for new research to bridge this gap, highlight the essential role of requirements management and broaden understanding to improve benefits realisation, particularly for FED processes.

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“…The latter is partially due to the limited research and understanding of the role of design as a key driver in value generation (Serugga et al 2019). Kagioglou and Tzortzopoulos (2016) and Salam et al (2019) highlight that decision making and the intensive information exchanges in multi stakeholder FED, coupled with the dynamic and iterative nature of FED, can be challenging.…”

Section: Introductionmentioning

confidence: 99%

Front-End Design and Value Generation: A Housing Project Analysis

Serugga¹,

Etges²,

Bernardi³

et al. 2020

Proc. 28th Annual Conference of the International Group for Lean Construction (IGLC)

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There is an increasing interest in the role of Front-end Design (FED) as one of the vital stages of design processes. It is the stage in which project purposes and goals are defined, requirements captured, refined, and managed and trade-offs are made considering each consequence. It is also the stage where project requirements are transformed into design requirements for implementation by professional teams. FED sets the earliest opportunities for project collaboration to facilitate value generation and delivery. Decision making in this stage often affects most of the later processes in a project. Yet, little evidence and literature exist to support FED design process. This paper examines the role of FED in housing projects, and more specifically investigating one contemporary housing development case study in Porto Alegre-Brazil, exploring how FED facilitated value generation. The research found some evidence of value management in FED processes in the case study. It is also found that more research into user requirements capture and how these facilitate value generation is still required. This paper adds to the growing body of literature in this vital area stage of the design process.

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A Predictive Method for Benefits Realisation Through Modelling Uncertainty in Front End Design

Cited by 4 publications

References 29 publications

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

A Utilitarian Decision—Making Approach for Front End Design—A Systematic Literature Review

Front End Projects Benefits Realisation from a Requirements Management Perspective—A Systematic Literature Review

Front-End Design and Value Generation: A Housing Project Analysis

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