A primer on usability testing for developers of traveler information systems

Virtual dynamic message signs: a future mode for basic public traveller information

“…However, if users are unwilling to use (low acceptance) or unable to use (low comprehension, huge distraction) these applications, the system technical performance cannot be achieved. Different studies have different approaches for evaluation, such as, based on their pleasantness and usefulness [5], the comfort and benefit [6], or the ease or degree of use [7]. The literature focuses mostly on the contents or formats, reliability, relevance, accuracy, or effectiveness of the information [7].…”

“…Different studies have different approaches for evaluation, such as, based on their pleasantness and usefulness [5], the comfort and benefit [6], or the ease or degree of use [7]. The literature focuses mostly on the contents or formats, reliability, relevance, accuracy, or effectiveness of the information [7]. Van Der Laan proposed a set of nine questions specifically to assess the acceptance level from the perspective of usefulness and satisfaction.…”