A proposed quantitative methodology for the evaluation of the effectiveness of Human Element, Leadership and Management (HELM) training in the UK

Abstract

In 2006, a review of maritime accidents found that non-technical skills (NTSs) are the single largest contributing factor towards such incidents. NTSs are composed of both interpersonal and cognitive elements. These include things such as situational awareness, teamwork, decision making, leadership, management and communication skills. In a crisis situation, good NTSs allow a deck officer to quickly recognise that a problem exists and then harness the resources that are at their disposal to safely and efficiently bring the situation back under control. This paper has two aims. The first is to develop a methodology which will enable educators to quantitatively assess the impact of Maritime and Coastguard Agency (MCA)-approved Human Element, Leadership and Management (HELM) training on deck officer's NTSs with a view to identifying further training requirements. The second is to determine whether the HELM training provided to develop the NTSs of trainee deck officers is fit for purpose. To achieve these aims, a three-phase approach was adopted. Initially, a taxonomy for deck officer's NTSs is established, behavioural markers are identified

Experimental study on the effects of a single simulator-based bridge resource management unit on attitudes, behaviour and performance

“…In contrast to the assessment systems and rating scales for BRM training that have been published so far (e.g., Saeed et al, 2017…”

“…Although the STCW do not prescribe a certain training method, the common line of argument is that trainees must experience and perform teamwork and leadership behaviours in order to develop the required skills. Accordingly, studies on the effectiveness of classroom-based resource management training so far show hardly any transfer to applications in the simulator (Saeed et al, 2017) or in the real world (Röttger et al, 2016). While the use of simulators for resource management training seems to be more promising, designing and implementing such training may be difficult for two reasons.…”

How do BRM-training participants understand non-technical skills?

“…In the maritime domain, however, it has been claimed that NTS knowledge currently in use in BRM training primarily stems from other domains (such as aviation) and even that indications of poor effects of BRM training are partly caused by the lack of adaptation of the syllabus to the maritime domain (O'Connor 2011). Some effort has been made to develop preliminary NTS taxonomies and behavioral markers (Conceição et al 2017;O'Connor and Long 2011;Saeed et al 2017). However, reviews in the domain have indicated that there is still a need for further exploration of NTS in this setting (Fjeld et al 2018;Hetherington et al 2006;Wahl and Kongsvik 2018).…”

Formation Of A Criteria Base For Efficiency Assessment Of The Personnel Service

“…A number of authors, such as Saeed, Wall, Roberts, Riahi, & Bury (2017) and others consider the issue of assessing the effectiveness of the personnel management system taking into account the specifics of the activity of the object of research, its industry sector.…”