A Public Barrier Tracker to Support the Web Accessibility Directive

Alarcon, Diane; Andreasson, Kim; Mucha, Justyna; Nietzio, Annika; Sawicka, Agata; Snaprud, Mikael

doi:10.1007/978-3-319-94277-3_4

Cited by 4 publications

(2 citation statements)

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“…There is little research on the accessibility of feedback mechanisms and on mechanisms for accessibility feedback. Alarcon et al [7] outline an implementation of a feedback mechanism to support WAD. Their suggested solution, called Public Barrier Tracker (PBT), provides a mechanism for gathering user feedback about web accessibility directly on a website.…”

Section: Related Workmentioning

confidence: 99%

User Insights for Better and More Inclusive Online Public Services: A Survey Study

Halbach

Fuglerud

Snaprud

2022

Studies in Health Technology and Informatics

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This work discusses how to build online public services and feedback mechanisms such that they are usable and are actually used, while fulfilling the requirements for EU’s Web Accessibility Directive, security, and privacy. By means of an online survey among impaired users of the Norwegian Labour and Welfare Administration’s online services, it is analyzed which challenges these users experience with public services and feedback processes as of today, and how both can be designed for better and more inclusive online services.

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Section: Related Workmentioning

confidence: 99%

User Insights for Better and More Inclusive Online Public Services: A Survey Study

Halbach

Fuglerud

Snaprud

2022

Studies in Health Technology and Informatics

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“…In the United States (U.S.), the Section 508 of the Rehabilitation Act requires electronic and information technology from Federal agencies to be accessible to users with disabilities [1]. In Europe, the Web Accessibility Directive (Directive (EU) 2016/2102) obliges the public sector to provide websites and apps that meet accessibility standards [5].…”

Section: Web Accessibilitymentioning

confidence: 99%

Evaluating an accessibility intervention based on persona cards with diverse needs to teach accessibility to undergraduate students

Motti

Durá

2021

Univ Access Inf Soc

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This paper presents the development and evaluation of an in-class intervention based on persona cards, an accessibility kit created to introduce users with diverse needs to postsecondary students and motivate them to adopt accessibility guidelines. The cards created include 16 profiles of users with visual, hearing, motor, cognitive, and multiple impairments. To assess the effect of the intervention on the students' knowledge about accessibility, five in-class interventions with 134 students were conducted in the USA and in Spain. The intervention aimed at encouraging the discussion about how future designers can make interactive solutions more accessible for users with diverse needs. To assess the acceptability of the intervention materials among instructors, an online survey was utilized, and 30 respondents rated the usefulness, impact, ease of use, and their willingness to adopt the cards. They also provided suggestions to facilitate adoption. The statistical analysis of the results using Mann-Whitney tests indicates that the usage of personas during the intervention had a positive effect, improving the students' understanding about accessibility. Instructors who responded to the survey considered the persona cards to be easy to use, diverse, and useful. The intervention increased the students' interest and motivation to apply accessibility principles in their work practices and employ universal design in their lives. Also, instructors reported a positive acceptance regarding the adoption of the cards in their technology-related courses.

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Feedback as a Form of User Involvement in the Digital Realm

Baumann,

Dirks

2024

Lecture Notes in Computer Science

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A Public Barrier Tracker to Support the Web Accessibility Directive

Cited by 4 publications

References 0 publications

User Insights for Better and More Inclusive Online Public Services: A Survey Study

User Insights for Better and More Inclusive Online Public Services: A Survey Study

Evaluating an accessibility intervention based on persona cards with diverse needs to teach accessibility to undergraduate students

Feedback as a Form of User Involvement in the Digital Realm

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