2020
DOI: 10.14742/ajet.6107
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A public-private partnership to transform online education through high levels of academic student support

Abstract: Online education often struggles to maintain a consistent, high quality academic experience. High attrition rates and low student satisfaction continue to challenge higher education providers. We present an innovative public-private partnership that delivers a resources-sufficient model of fully online postgraduate education with high levels of academic student support in an unbundled approach. The partnership overcomes the challenges that plague online education by leveraging learning analytics to provide hig… Show more

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Cited by 13 publications
(14 citation statements)
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References 24 publications
(29 reference statements)
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“…Across the field of online learning, other research teams are developing and studying scalable innovations to enhance student engagement. As one illustration, Victoria University in Australia has developed an innovative public-private partnership that delivers a resources-sufficient model of fully online postgraduate education with high levels of academic student support [14]. Learning analytics that track student engagement trigger responsive support by trained staff available beyond standard business hours.…”
Section: The Goal Of Engagement At Scalementioning
confidence: 99%
“…Across the field of online learning, other research teams are developing and studying scalable innovations to enhance student engagement. As one illustration, Victoria University in Australia has developed an innovative public-private partnership that delivers a resources-sufficient model of fully online postgraduate education with high levels of academic student support [14]. Learning analytics that track student engagement trigger responsive support by trained staff available beyond standard business hours.…”
Section: The Goal Of Engagement At Scalementioning
confidence: 99%
“…Second, with respect to meeting the competence needs for inclusive online learning, teachers, administrators, and technicians at universities can work together to develop a well-structured online learning environment and offer support for developing digital learning skills. For instance, learning analytics may be one of the possible ways to help university teachers to identify academically at-risk students and provide corresponding support for scaffolding their knowledge building [15,51]. Finally, in order to support the relatedness needs for inclusive online learning, communities can be established at different levels, ranging from course and programme to university, so that higher education students can be supported by peers to build up their confidence and enhance their connectedness.…”
Section: Implications and Conclusionmentioning
confidence: 99%
“…Extant research has addressed the expansion of PPP in the educational sector from various perspectives. During the pandemic, education was supported by the successful implementation of PPP (Walsh et al , 2020). Several studies have examined one model of PPP education implementation (Chattopadhyay and Nogueira, 2014) and student contentment as facility recipients (Babatunde and Perera, 2017).…”
Section: Introductionmentioning
confidence: 99%