A qualitative approach to caregiver experience testing of an online adaptation of REACH II: GamePlan4Care (Preprint)

Abstract

BACKGROUND GamePlan4Care (GP4C) is an online adaptation of the Resources for Enhancing Alzheimer’s Caregiver Health II (REACH II) intervention, redesigned and reformatted for online delivery. OBJECTIVE The goal of GP4C is to create an online family caregiver support platform that facilitates self-directed exposure to evidence-based skills-training and support for caregivers of persons living with dementia (PLWD). This multi-dimensional approach of utilizing technology enhanced with live support has the potential for improved scalability and sustainability. METHODS In preparation for a randomized clinical trial of the new intervention, the GP4C platform underwent user interface/user experience (UI/UX) testing with caregivers as part of an iterative design process. Testing of caregivers’ reactions to technical and content-related aspects of the platform was conducted with 31 caregivers recruited through partner organizations in central Texas. RESULTS The thematic analysis revealed three themes: supportive resources as a common theme, a comprehensive approach for technical aspects of the platform, and active engagement for content aspects of the platform. Participants also suggested changes in navigation and content. CONCLUSIONS Findings from the usability testing sessions indicate that the features of the platform would be beneficial to meet the needs and provide resources for caregivers of PLWD.