2021
DOI: 10.1186/s12875-021-01394-z
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A qualitative inquiry of access to and quality of primary healthcare in seven communities in East and West Africa (SevenCEWA): perspectives of stakeholders, healthcare providers and users

Abstract: Background Universal health coverage is one of the Sustainable Development Goal targets known to improve population health and reduce financial burden. There is little qualitative data on access to and quality of primary healthcare in East and West Africa. The aim of this study was to describe the viewpoints of healthcare users, healthcare providers and other stakeholders on health-seeking behaviour, access to and quality of healthcare in seven communities in East and West Africa. … Show more

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Cited by 15 publications
(29 citation statements)
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“…The provision of functional diagnostic equipment is needed to ensure that no users are asked to finance further investigations out of pocket or purchase drugs from private pharmacies [60]. Drug shortages and lack of diagnostic equipment negatively affected the service availability, with evidence from a number of studies showing that the provision of integrated care and management calls for a clear strategy to support a well organised health system in a supportive political environment for optimal outcomes [23,48,[61][62][63]. As Kasaie, Weir [13] observe, for integration to be successful increased financial commitment is required to support and sustain services, particularly if they are to be delivered at scale.…”
Section: Discussionmentioning
confidence: 99%
“…The provision of functional diagnostic equipment is needed to ensure that no users are asked to finance further investigations out of pocket or purchase drugs from private pharmacies [60]. Drug shortages and lack of diagnostic equipment negatively affected the service availability, with evidence from a number of studies showing that the provision of integrated care and management calls for a clear strategy to support a well organised health system in a supportive political environment for optimal outcomes [23,48,[61][62][63]. As Kasaie, Weir [13] observe, for integration to be successful increased financial commitment is required to support and sustain services, particularly if they are to be delivered at scale.…”
Section: Discussionmentioning
confidence: 99%
“…OOP payment for healthcare can provide obstacles for treatment access particularly to the poorest, skewing treatment seeking towards only those that can afford to pay. 48 The higher proportion of unemployed caregivers presenting outpatient compared with inpatient may be an indicator of reduced access to hospitalised care by poorer households. The differences in household income levels between the hospitals show a preference for the secondary hospital by poorer households.…”
Section: Discussionmentioning
confidence: 99%
“…This may be the case because drugs and medical consumables are usually excluded from these subsidised care and when they are included, they are usually out-of-stock, meaning families have to get them from other providers and often at higher OOP costs. 48 CBHI is currently being implemented in many states across Nigeria including Kano state and primarily targets the formal sector with expanding cover to vulnerable groups (women and children), informal sector and rural areas. However, we show that admissions at the state facility (MMSH) where services are supposed to ‘free’ and U5s covered by the CBHI, increased the odds of CHE 25 almost fourfold.…”
Section: Discussionmentioning
confidence: 99%
“…OOP payment for healthcare can provide obstacles for treatment access particularly to the poorest, skewing treatment seeking towards only those than can afford to pay. [44] The higher proportion of unemployed caregivers presenting outpatient compared to inpatient may be an indicator of reduced access to hospitalised care by poorer households. The differences in household income levels between the hospitals shows a preference for the secondary hospital by poorer households.…”
Section: Discussionmentioning
confidence: 99%
“…This may be the case because drugs and medical consumables are usually excluded from these subsidised care and when they are included, they are usually out-of-stock, meaning families have to get them from other providers and often at higher OOP costs. [44] CBHI is currently being implemented in many states across Nigeria including Kano state and primarily targets the formal sector with expanding cover to vulnerable groups (women and children), informal sector and rural areas.…”
Section: Discussionmentioning
confidence: 99%