A Qualitative Investigation of Workplace Bullying Construction: A Case Study on Hikma Pharmaceutical Company in Jordan

Abstract

The study aims to investigate different ways that help the administrative consultants to construct concepts of bullying within a workplace environment. The study recruited administrative consultants from Hikma Pharmaceutical Company in Jordan through semi-structured interviews. The data obtained from the interviews was analyzed using NVIVO package. The results showed that management-oriented policies, lack of consultants' power, and the pressure built within the organization for protecting managers have made workplace bullying a complex problem. Despite the consequences of bullying, the individuals at workplace tend to use different interpretive mechanisms to validate the manager's behavior. Bullying among the colleagues within a workplace environment is considered as an inter-personal association between the manager and employee as the victim's response to management and performance work practices. Therefore, the results concluded that behavior of a manager and an employee is not really constructed by administrative consultant as bullying within the workplace environment.