A qualitative study exploring barriers Black college students experience in utilizing mental health services at a predominantly white institution (PWI)

Abstract

The qualitative study explored factors that may influence black students' utilization of mental health services based on their lived experiences as Black students in a predominately white institution (PWI). The study implemented semi-structured interviews and focus groups with Eighteen students. The students participated in either a two-series interview process or a focus group that focused on the utilization of mental health services at a PWI. The study used an adapted Andersen behavioral model as the conceptual framework to guide the exploration of the utilization of mental health services for Black students. In the findings, six themes emerged as barriers that impacted the utilization of mental health services: Trust within Social Support System, Isolation Among the Campus Community, Limited Awareness of Mental Health Services, Limited Black Therapists on Campus, and Alternative Methods of Mental Health Services. The students discussed their social support while at a PWI and how it influenced mental health service usage. Also, the students discussed their experience within their community, as feeling isolated at a PWI caused students to feel less connected with the campus and services provided. The students also reported a limited number of Black therapists, which affected their confidence in being understood while using the mental health services on campus. The students' responses highlighted their perception of mental health services and how it led to alternative methods to meet their needs.