A qualitative study of citizens' experience of participating in health counseling

Andersen, Lotte Nygaard; Andersen, S.S.; Muurholm, Britt; Roessler, Kirsten Kaya

doi:10.1111/sjop.12159

Cited by 3 publications

(2 citation statements)

References 29 publications

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“…The process includes recognizing and fulfilling one’s own needs, but also requiring taking small steps may as a strategy in the recovery process for vulnerable citizens and this process is in accordance with the results of the present study. Furthermore, taking small steps was significant when making health-promoting lifestyle changes (Andersen, Andersen, Muurholm, & Roessler, 2014), and was an essential strategy for some participants to achieve increased well-being.…”

Section: Discussionmentioning

confidence: 99%

“What an eye-opener” – a qualitative study of vulnerable citizens participating in a municipality-based intervention

Ilvig

Kjær

Jones

et al. 2018

International Journal of Qualitative Studies on Health and Well

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Purpose: To explore how psychologically vulnerable citizens experienced performing their everyday-life activities, identify activities experienced as particularly challenging and evaluate the significance of the Acceptance and Commitment Theory-based (ACT)-based program, Well-being in Daily Life, had on the participants everyday-life activities. Methods: Semi-structured interviews were conducted with eight participants from the Well-being in Daily Life program. Data were analysed using Systematic Text Condensation. Results and Conclusion: The participants experienced anxiety, fatigue, lack of structure, and chaos when performing their everyday-life activities; in addition to being uncertain about the limitations of their own resources. Furthermore, balancing between demands and resources was challenging, also leading to uncertainty and identity conflicts that contributed to the participants’ concerns about re-entering the workforce. The program enabled the participants to develop social skills and trust which contributed to providing the participants with confidence, individually-tailored-possibilities for developing new competencies and courage; thus, facilitating their recovery process.

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Section: Discussionmentioning

confidence: 99%

“What an eye-opener” – a qualitative study of vulnerable citizens participating in a municipality-based intervention

Ilvig

Kjær

Jones

et al. 2018

International Journal of Qualitative Studies on Health and Well

Self Cite

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“…Fewer studies have interviewed potential recipients of coaching to learn about their preferences for and expectations about health coaches and the coaching relationship. Although several studies have interviewed patients after they completed coaching interventions for lifestyle behaviors, the studies excluded individuals who choose not to participate in coaching or who disengaged during the study (Andersen, Andersen, Muurholm, & Roessler, 2014; Lyden et al, 2013; O’Sullivan et al, 2010). Because only a minority of people who are invited or eligible to participate in a coaching program actually start and complete one, research is needed to understand the facilitators and barriers to engaging in a coaching program.…”

mentioning

confidence: 99%

Perceptions of Health Coaching for Behavior Change Among Medicaid and Commercially Insured Adults

McQueen

Kreuter

Loughran

et al. 2018

Health Promotion Practice

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Use of health coaching to help individuals make and sustain changes in health behavior and disease management is increasing, and early evidence about its effects is promising. However, few studies assess participants' preferences and expectations about health coaches, the use of the term health coach, and the coaching relationship. To help inform the design of future health coaching programs, we conducted qualitative interviews with 50 U.S. adults (25 with Medicaid, 25 commercially insured) to assess their (1) sources of health information; (2) familiarity with, preferences for, and associations with 32 terms that could describe "someone who uses experience and one-on-one communication to help others change behaviors to improve their health;" and (3) perceptions of how well different terms apply across different health behaviors and for nonhealth concerns (e.g., financial, career). Results showed wide variability in preferences for different coaching terms and mental models of coaching that differed by insurance type. Commercially insured participants made a distinction between experts and supporters as different categories of coaches. Medicaid participants associated coach with sports and viewed the term as less professional. All participants preferred terms such as advisor and specialist, and all wanted content experts who could also appreciate the broader context of their life.

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What Do Medicaid Members Want From Their Health Plan?

McQueen,

Von Nordheim,

Thompson

et al. 2024

Professional Case Management

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Purpose of Study: Managed care organizations (MCOs) provide case management services to address unmet health and social needs among their members. Few studies have examined factors influencing members' decision to participate in these programs. The purpose of the present study was to describe the life circumstances of Medicaid members offered case management, what they wanted from their MCO, and their perceptions of case management and barriers to participation. Results will inform practice to raise the awareness, engagement, and impact of case management programs. Primary Practice Setting(s): Case management offered through a Midwestern Medicaid MCO. Methodology and Sample: Adult members who had been offered case management services in the 6 months preceding the study were eligible for the study. Fifteen people from each strata were recruited: members who engaged with case management, declined it, or declined it initially but later engaged (N = 45). Participants completed a qualitative interview by phone and a brief health survey online. Results: Across strata, only 22 participants recalled engagement with case management. Members described a variety of life challenges (e.g., chronic health conditions, caregiver responsibilities, and limited finances) and services they desired from their MCO (e.g., stipends for over-the-counter health expenses, improved transportation services, and caregiver assistance). Participants identified direct communication, emotional support, and referrals for resources as benefits of case management.

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A qualitative study of citizens' experience of participating in health counseling

Cited by 3 publications

References 29 publications

“What an eye-opener” – a qualitative study of vulnerable citizens participating in a municipality-based intervention

“What an eye-opener” – a qualitative study of vulnerable citizens participating in a municipality-based intervention

Perceptions of Health Coaching for Behavior Change Among Medicaid and Commercially Insured Adults

What Do Medicaid Members Want From Their Health Plan?

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