Abstract:Purpose: A possible favourable response pattern on scaled forms used as a means of evaluating training courses is investigated. This is an important issue as scales are frequently used to collect student feedback and also to measure attitude change as a result of training courses, in universities, colleges and industry, Methodology: In part one of the study evaluation forms were examined referring to courses were completed by 879 students attending 15 university level courses and 531 students at school. In part two a more exacting test for a favourable response tendency using attitude scales was designed. This involved 212 teachers who were asked about their willingness to include 'children with special needs' in their classes.
Findings:It was found the majority of students in part one responded at the favourable end of the evaluation scales. The same tendency was noted with the teachers in part two of the study.
Implications:Courses are likely to be evaluated favourably and therefore it is suggested that it is necessary to incorporate in any evaluation a means of comparison. Internal elements of courses need to be compared and courses should be judged in terms of how good they are when compared with other similar courses.Key words: Students, Universities, Performance measures.
Paper Type Research Paper
Introduction:Course evaluations are an integral part of the educational and training process. Student feedback is used by Universities, colleges, many organisations in commerce and industry involved with training and even the British Office of Standards in Education in schools. Evaluations frequently involve a number of measures but the one to be examined here is Likert style response scales. These scales typically range from words such as 'extremely good or strongly agree' through a number of check points to 'extremely bad or strongly disagree'. Researchers have noted there are a number of variables which influence student evaluations of teaching. For example Perkins, Guerin and Schleh (1990), Greenwald and Gillmore (1997) and Wachtel (1998) have noted the link between grades awarded by teachers and the evaluations of their students. Crumbley, Henry, and Kratchman (2001) noted students claimed they would mark teachers lower if they used certain less acceptable teaching techniques. Another variable examined by Defusco (1999) and Liaw and Goh (2003) examined the influence of class size and note a tendency for smaller classes to be evaluated more favourably than larger. Yet another well researched variable concerns the type of course evaluated. Bassin (1974) noted poorer evaluations tended to be given to quantitative courses and Collins (1996) reported many departmental differences were based on the academic discipline involved. Boland Liehman and Stroade (2001) and Darby (2006) have shown that students rate elective courses more favourably than required ones. McGoldrick and Schuhmann (2002) found student's personal liking for the tutor had an effect on student evaluations of that tutor. These are some of ...