A Question of Trust

Lee, Jiin; Kim, Na‐Eun; Imm, Chaerin; Kim, Beom-Jun; Yi, Kyongsu; Kim, Jin-Woo

doi:10.1145/3003715.3005405

Cited by 29 publications

(3 citation statements)

References 29 publications

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“…Autonomous driving in general seems to be associated with various fears and anxieties [5]. Fear of machine movement and concerns about the predictability and reliability of autonomous systems still prevent users from developing trust in autonomous driving technology [8,9]. In addition, there are fears regarding data security and driving safety [5,10].…”

Section: Literature Review and Research Frameworkmentioning

confidence: 99%

As long as I don't have to drive myself: The influence of trait anxiety in the context of fear of giving up control on the acceptance of autonomous shuttle buses

Schandl,

Hudecek

2023

Preprint

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Autonomous driving has gained increasing attention in recent years and is already beginning to make its first steps into our daily road traffic [2, 3]. Pilot projects are underway worldwide in which artificial intelligence (AI) replaces humans as drivers. In just a few years, autonomous vehicles (AVs) are expected to account for 50 % of new vehicles [4]. In this wake, a huge research field has opened around autonomous driving. In recent years, in addition to technical feasibility, the focus has increasingly been on factors that contribute to humans' successful adoption of AVs. The person of the user with his or her individual perception and personality is a crucial adjusting screw for the successful establishment of AVs. In this context, potential uncertainties, worries, and fears regarding new, largely unknown technologies such as AVs also play an important role [5]. The degree of anxiety with which a person encounters AVs can be crucial for the ultimate use and success of this development [6]. Although findings on the positive relationship between anxiety and AV acceptance have been confirmed, results are still inconsistent. Recent findings even suggest that high trait anxiety has a positive effect on AV acceptance [7]. One possible explanation for this finding is that the more anxious people are, the more they value the possibility of giving up control in AVs. However, this assumption has not yet been examined. To better understand anxiety as an essential factor for the acceptance of autonomous vehicles, we investigate in this study the relationship between trait anxiety and acceptance in the context of fear of giving up control. We also focus on to whom control is handed over: the driver in the normal bus or the AI in the autonomous bus. With our findings, we aim to contribute to the successful establishment of AVs.

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Section: Literature Review and Research Frameworkmentioning

confidence: 99%

As long as I don't have to drive myself: The influence of trait anxiety in the context of fear of giving up control on the acceptance of autonomous shuttle buses

Schandl,

Hudecek

2023

Preprint

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“…To build trust in the AV system, Lee et al (2016) suggested that the system should share with the driver a continuous evaluation of its performance, information about the external and internal situation of the vehicle, and an emotional interaction. In addition, Khastgir et al (2018), Shariff et al (2017), and Dikmen & Burns (2017) showed that trust in AVs were increased with the introduction of knowledge about the limitations and capabilities of the AV system.…”

Section: Introductionmentioning

confidence: 99%

Investigating drivers’ trust in autonomous vehicles’ decisions of lane changing events

Ayoub

Zhou

2020

Proceedings of the Human Factors and Ergonomics Society Annual

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It is potential to improve the interaction between autonomous vehicles (AVs) and drivers by calibrating drivers’ trust in AVs. In this study, we investigated drivers’ trust in AVs’ decisions of changing lanes on a six-lane highway. We derived the AV lane changing scenarios using a machine learning model. The scenarios were rated by 250 participants recruited from Amazon Mechanical Turks (AMTs) in a survey study. The study was designed as a mixed-subject design where the between-subject variable was the amount of information presented (i.e., 3, 4, 5, 6, 7 pieces of information) and the within-subject variable was the information display format (i.e., tabular or visual forms). The results showed that 1) mental demand was always lower in the visual display compared to the tabular one, 2) trust and risk seemed to be inversely proportional across conditions, and 3) 4, 5, or 6 pieces of information tended to be preferred better than others. These results provide design implications on calibrating trust in AV systems by involving the driver in the decision-making process.

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“…As passengers expect to have lower levels of control with more advanced AVs, they also report decreased fun and less trust in the technology. Ethnographic research and interviews are also used to understand experiences, attitudes and perceptions of trust in relation to AVs [36]. It is important to calibrate drivers' trust in the systems to match the true capabilities of the vehicles and set appropriate levels, given that overtrust can result in failures [27,45].…”

Section: Introductionmentioning

confidence: 99%

Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles

Oliveira

Luton

Iyer³

et al. 2018

Proceedings of the 10th International Conference on Automotive User Interfaces and Interactive Vehicular Applications

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A Question of Trust

Cited by 29 publications

References 29 publications

As long as I don't have to drive myself: The influence of trait anxiety in the context of fear of giving up control on the acceptance of autonomous shuttle buses

As long as I don't have to drive myself: The influence of trait anxiety in the context of fear of giving up control on the acceptance of autonomous shuttle buses

Investigating drivers’ trust in autonomous vehicles’ decisions of lane changing events

Evaluating How Interfaces Influence the User Interaction with Fully Autonomous Vehicles

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