A recipe for sustainable development: assessing transition of commercial foodservices towards the goal of the triple bottom line sustainability

Hyun

2022

Purpose Fast food consumption is examined through the theoretical lens of the food consumption value model. Specifically, this study aims to examine whether process value moderates the impact of fast-food consumption value on consumer decision-making. Design/methodology/approach Data is collected from 380 US consumers via a self-administered online questionnaire. Structural equation modeling and moderated mediation analysis are used to test the relationships between fast-food consumption values (product value, location value, emotional value, social value and process value), attitude and behavioral intention. Findings Location value (physical and experiential environment of fast-food consumption) and emotional value (positive affect from fast-food consumption) of fast food positively influence behavioral intention through positive attitude toward fast food. Positive impact of product value (physical attributes of fast food) on behavioral intention through attitude is attenuated by process value (consumers’ level of concern on sustainability of fast-food production). Practical implications Fast-food restaurants should prioritize their investments in providing location value (e.g. pleasant restaurant atmosphere) and emotional value. It is also important to take caution in focusing too much on product value and consider investing more resources into implementing sustainable practices. Originality/value The consumption value-based approach not only updates previous understanding of fast-food consumption behavior but also offers insights on how consumers’ decision-making process is influenced by their perception toward sustainability issues of fast-food production.

Section: Limitations and Future Studiesmentioning

confidence: 86%

Section: Discussionmentioning

confidence: 98%

Fast food consumption value: examining the moderating role of process value

Hyun

2022

“…Third, the service-oriented nature of hospitality and tourism implies that its formation and development are highly susceptible to external environmental influences, which has given rise to relevant research themes. For example, technological advances have led to discussions of advanced technology (Sanchez-Perez et al , 2021; Doborjeh et al , 2022), the sharing economy/value co-creation, trends in proenvironmental behavior in the context of global environmentalization (Sharma et al , 2020; Bui and Filimonau, 2021; Majeed and Kim, 2023) and thinking about crisis management in the context of the COVID-19 pandemic (Liu-Lastres, 2022; Park et al , 2022). Thus, this study advocates that scholars should focus on both the industry and disciplinary attributes of hospitality and tourism, and the hot topics and trends in the external environment when choosing their research directions.…”

Section: Discussionmentioning

confidence: 99%

Analyzing review studies of the recent development in hospitality

Law,

Chen,

et al. 2023

Purpose This study aims to analyze review research in hospitality, identifying the structure and most recent developments in current hospitality review studies while providing exploratory insights for future research in this research area. Design/methodology/approach Using bibliometric analysis, content analysis and a quantitative systematic literature review, this study provides a comprehensive review and critical analysis of 128 review studies published in leading hospitality journals (International Journal of Contemporary Hospitality Management, International Journal of Hospitality Management and Journal of Hospitality Marketing and Management). Findings This paper presents a comprehensive and in-depth discussion based on the title, journal source, author contribution, year of publication, sample size, selected period, database selection, methodology, data collection methods, themes, regional selection, keywords, abstracts and results of the hospitality review studies analyzed. The findings provide new insights to advance the theoretical and practical implications of review studies in hospitality. Research limitations/implications This research provides critical insights for both hospitality review studies and academic and industry hospitality personnel. Originality/value As a pioneering study in research on review studies, the results of this paper focus not only on a systematic overview and assessment of recent hospitality review works but also on the future agenda of hospitality and review studies.

“…This includes research on behaviorally informed interventions, which has rarely addressed the operationalization of such interventions. In particular, business decisions are led by short-term considerations that do not automatically align with broader and longer-term sustainability goals (Bui and Filimonau, 2021). However, for this transfer from research to action to be effective, the theoretical foundations of choice architecture directed at sustainability need to be IJCHM 36,6 strengthened to include the long-term and integrated perspective that is at the core of sustainable development.…”

Section: Suggestions For Future Researchmentioning

confidence: 99%

Sustainable consumer choices – critical reflection on hospitality and tourism

Sharma

Saulais

Huang

2023

Purpose Strategies to promote more sustainable consumer choices have been gaining interest among tourism and hospitality scholars. In particular, behavioral economic theories of decision-making have gained popularity in the past decade, led by behavioral interventions (BIs) such as the nudge movement. This paper aims to present a critical reflection on this recent trend, with a specific focus on whether these BI approaches are an adequate tool to contribute to long-term behavioral changes, one crucial aim of the promotion of sustainable consumption. Design/methodology/approach Based on a critical review of recent significant academic works in the field, this paper reflects on how nudge principles are applied in the hospitality and tourism sectors, as well as the usual justifications given for their use. This paper then discusses the potential limitations, both theoretical and practical, of using these short-term focused approaches to decisions that intend to have long-term outcomes and aims. Findings BIs in hospitality and tourism have the potential to create long-term sustainable changes through a more comprehensive view of behavioral factors influencing decisions; however, such approaches would need to be strongly embedded in theoretical arguments that question “how” and “why” behavior change could be sustainable in the long term. This paper proposes a conceptual framework to address these concerns for future research. Research limitations/implications This critical reflection proposes a comprehensive framework that will help guide stronger theoretically motivated identification, design and empirical testing of BIs and nudges. Industry can eventually benefit from theoretically stronger interventions that provide a balance between the short-term and long-term influence of BIs to attain customer loyalty and eventually greater value for business stakeholders. Originality/value This reflection paper critically reviews the basis of BIs and recommends a framework to strengthen their theoretical arguments. This reflection focuses on the theoretical critique of BIs and nudges to ensure long-term behavior changes are sustainable. The paper also proposes a comprehensive framework that incorporates well-founded theoretical models to enhance BIs and nudge literature.