A reference model-based user requirements elicitation process: Toward operational business-IT alignment in a co-creation value network

Bagheri, Samaneh; Kusters, Rob J.; Trienekens, Jjm Jos; Grefen, Paul

doi:10.1016/j.infsof.2019.03.012

Cited by 19 publications

(15 citation statements)

References 69 publications

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“…[103]- [105], [110], [117]- [128] 42 Questionnaires [21], [22], [27], [37]- [39], [43], [47], [48], [53]- [55], [70], [72]- [76], [79], [80], [82], [83], [85], [86], [88]- [91], [94]- [96], [98], [103]- [106], [110], [119], [122], [128]- [132] 33…”

Section: Elicitation Methodsmentioning

confidence: 99%

Elicitation Approaches and Techniques for Automating Business Processes

Menezes¹

2022

Preprint

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<p>Several organizations have invested in business process automation software to improve their processes. Unstandardized processes with high variance and unstructured data encumber the requirements elicitation for business process automation software. This study conducted a literature review to discover methods for understanding business processes and eliciting requirements for business process automation software. The review revealed many methods used to understand business processes, but only one was employed to elicit requirements for business process automation software. In addition, the review identified some challenges with methods for eliciting requirements in this context.</p>

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Section: Elicitation Methodsmentioning

confidence: 99%

Elicitation Approaches and Techniques for Automating Business Processes

Menezes¹

2022

Preprint

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“…To improve operational business-IT alignment, the development of IT-based systems can be derived from business requirements (Bagheri et al, 2019).…”

Section: Information Technology As An Innovation Elementmentioning

confidence: 99%

“…A reference model can improve the requirements elicitation process and contribute to the creation of a common understanding between business and IT alignment (Bagheri et al, 2019).…”

Section: Information Technology As An Innovation Elementmentioning

confidence: 99%

Reference model for building innovation networks in information technology

Silva

Guerrini

2021

Gest. Prod.

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The change in organizational processes by means of associating the new resources made available by IT (Information Technology) with the intrinsic characteristics of business-related areas embodies one of the innovation concepts. This work proposes a reference model for the formation of innovation networks focused on implementing systems that represent innovations by associating IT with the business area. The research methodology is based on an exploratory case study, composed of several analysis units, and on the organizational modeling methodology EKD (Enterprise Knowledge Development) to formulate the reference model. This research proposition contributes to systematize the formation process of collaborative alliances among the innovation agents in order to implement Information Technology-based systems.

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“…Prior studies believed that value is critical to the success of the software, and value should be considered at the RE stage [36]. Some researchers have proposed many value-based RE methods [37,13].…”

Section: Support For Value Convergencementioning

confidence: 99%

Requirements engineering for crossover services: Issues, challenges and research directions

Liu

Wang

et al. 2020

IET Software

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Crossover services involve deep convergence of services in different domains. Requirements analysis of crossover services often requires the collaboration of engineers in different domains and various organizations. The industry has a demand for sophisticated requirements engineering (RE) methods to address challenges brought by crossover and convergence. However, many methods proposed by researchers have not been widely used in the industry, and the reason is that these methods provide technological solutions to the problems and challenges that may not be considered accurate or even real by practitioners in the crossover services industry. A great effort is needed to explore what needs, expectations, and constraints that RE approaches must satisfy and promote the adoption of novel RE approaches in the crossover services industry. The authors have conducted an industrial study to gain an in-depth understanding of practitioners' needs concerning RE research and method development. The study involved qualitative interviews as well as questionnaires to collect data. The objective of this study is to investigate issues, challenges, and practices of crossover services RE from practitioners' perspectives and to reveal potential guidelines for researchers and tools developers. Findings from five aspects of RE methods are reported and some research directions for future crossover services RE research are provided.Despite the advantages of crossover services, enterprises still face huge challenges when migrating to crossover services. Crossover services involve the coordination of multipleThis is an open access article under the terms of the Creative Commons Attribution-NonCommercial-NoDerivs License, which permits use and distribution in any medium, provided the original work is properly cited, the use is non-commercial and no modifications or adaptations are made.

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A reference model-based user requirements elicitation process: Toward operational business-IT alignment in a co-creation value network

Cited by 19 publications

References 69 publications

Elicitation Approaches and Techniques for Automating Business Processes

Elicitation Approaches and Techniques for Automating Business Processes

Reference model for building innovation networks in information technology

Requirements engineering for crossover services: Issues, challenges and research directions

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