A research to identify knowledge orientation in Indian commercial banks

Dutt, Himanshu; Qamar, Furqan; Jha, Vidhu Shekhar

doi:10.1504/ijkms.2011.048435

Cited by 15 publications

(4 citation statements)

References 32 publications

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“…Knowledge is information whose relevance is proven by evidence together with facts and may therefore be distinguished from opinions, speculation, assumptions, or other unproven facts. Knowledge is related to the individuals’ intellectual capital, commitment, and competence to produce business or economic value [ 52 ]. Product knowledge has a significant positive effect on advertising behaviour, brand attitude, and purchase intention, and therefore, the greater the product knowledge, the more influential the impact of advertising [ 53 ].…”

Section: Literature Reviewmentioning

confidence: 99%

The credibility of social media beauty gurus in young millennials’ cosmetic product choice

et al. 2021

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Social media influencers play a role in the beauty industry by making it more accessible and diverse, engaging in cultural acceptance and diversity, and making their lives public through social media. Known as ‘beauty gurus’, these influencers use their makeup skills to work with cosmetics brands, in which they earn substantial remuneration by raising brand awareness among social media audiences. While work was conducted on social media influencers, there was no clear focus on how influencers engage with young millennials regarding the choice of cosmetics products and its use. Hence, this study analysed the beauty ‘gurus’ credibility in influencing young female millennials’ cosmetics brands of choice. A survey method was used to collect data using a judgemental sampling from young females who have subscribed and observed makeup tutorials on social media platforms, such as YouTube, Instagram, and Facebook, among many others. Additionally, a total of 271 usable questionnaires were gathered and analysed using AMOS. Credibility traits, such as knowledge, attractiveness, and relatability, were the core elements of an influencer’s capability to influence young millennials. Social media influencers were seen as a new and effective marketing tool in targeting a broad demographic and increasing brand awareness.

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Section: Literature Reviewmentioning

confidence: 99%

The credibility of social media beauty gurus in young millennials’ cosmetic product choice

et al. 2021

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“…Scholars have argued for the relevance of knowledge management (KM) in increasing organisational effectiveness across industrial sectors in developing and developed countries. Current literature in the field of KM is focusing on certain sectors or industries, for example the public sector (Ferguson et al , 2013; Salleh et al , 2012; Chong et al , 2011), non‐governmental organisations (Corfield et al , 2013), the banking industry (Bidmeshgipour et al , 2012; Oluikpe, 2012; Dutt et al , 2011), small to medium‐sized enterprises (Durst and Edvardsson, 2012), manufacturing organisations (Birasnav and Rangnekar, 2010), and human service and professional services firms (Austin et al , 2008; Palte et al , 2011). Many of these studies were conducted in developing countries due to their focus on economic and social growth processes.…”

Section: Introductionmentioning

confidence: 99%

Knowledge management practices in a public sector organisation: the role of leaders' cognitive styles

Jain

Jeppesen

2013

Journal of Knowledge Management

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PurposeThe purpose of this paper is to investigate the impact of the cognitive styles of leaders on knowledge management practices in a public sector organisation in India.Design/methodology/approachThe data were gathered from 210 middle and senior managers who were employed in different projects across the country. Self‐reported questionnaires were administered to collect the data on the cognitive styles of leaders and knowledge management practices.FindingsThe results of exploratory factor analysis showed three significant factors of cognitive styles – i.e. radical, innovative‐collaborator, and adaptor. The knowledge management questionnaire had five dimensions – i.e. KM process, KM leadership, KM culture, KM technology, and KM measurement. The results of regression analysis showed a negative impact of the radical and innovative‐collaborator styles, while the adaptor style had a positive impact on knowledge management practices.Research limitations/implicationsThis study was conducted in a large thermal power generation organisation in India. Hence, its generalisability is limited to other similar contexts. Public sector work norms and organisational size may influence the interpretation of the results.Practical implicationsThe results show the relevance of the adaptor style of thinking in promoting knowledge management practices, which is consistent with the prevailing public sector work norms in India, which do not support any radical changes in their ways of working and solving problems.Originality/valueThis is an empirical study about the relationship between cognitive styles of leaders and knowledge management practices in the Indian work context, and no such study exists in the literature.

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“…Young workers have a good knowledge of information systems. Therefore, knowledge sharing among employees becomes necessary to improve operational efficiency, create new products, service innovation, customer-centricity, and higher customer value for any bank (Shih et al, 2010;Dutt et al, 2011). Data were collected from the employees working in the urban branches of the banking industry in Hyderabad, India.…”

Section: Methodsmentioning

confidence: 99%

Exploring the relationship between generational diversity and knowledge sharing: the moderating role of workplace intergenerational climate, boundary-spanning leadership and respect

Hans,

Nayeem,

Mikkilineni

et al. 2023

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PurposeThe current article investigates the impact of generational diversity on knowledge sharing and group performance. It, further, explores the moderating effects of intergenerational climate, boundary-spanning leadership, and respect in facilitating greater knowledge sharing and enhanced group performance.Design/methodology/approachThe authors applied partial least square structural equation modeling to test the model, using a sample of 635 employees working in the banking industry.FindingsResults indicate that generational diversity negatively influences knowledge sharing among employees at work. However, the moderating roles of intergenerational climate and boundary-spanning leadership aid in mitigating this negative affect and facilitate knowledge sharing among employees, thereby, resulting in better group performance.Research limitations/implicationsThe study extends extant literature on generational diversity and differences by examining its impact on knowledge sharing and group performance. Further, the study also contributes by highlighting intergenerational climate and boundary-spanning leadership as key facilitators in promoting knowledge sharing among employees. Future research may include other industries/contexts to widen the generalizability of the findings and a longitudinal design to ascertain the causal effects.Practical implicationsThis study identifies the need to effectively manage multigenerational workforce to capitalize on the unique benefits of each generation. An intergenerational climate free from ageist attitudes and employing leaders possessing boundary-spanning abilities would help organizations to create an inclusive workplace.Originality/valueThe authors attempt to explore the relationship between generational diversity, knowledge sharing, and group performance through the moderating effects of intergenerational climate and boundary-spanning leadership, which has not been studied in the past.

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A research to identify knowledge orientation in Indian commercial banks

Cited by 15 publications

References 32 publications

The credibility of social media beauty gurus in young millennials’ cosmetic product choice

The credibility of social media beauty gurus in young millennials’ cosmetic product choice

Knowledge management practices in a public sector organisation: the role of leaders' cognitive styles

Exploring the relationship between generational diversity and knowledge sharing: the moderating role of workplace intergenerational climate, boundary-spanning leadership and respect

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