A Review and Extension of Cyber-Deviance Literature

Ford, Dianne P.; Garmsiri, Mahyar; Hancock, Amanda J.; Hickman, Robert

doi:10.1017/9781108649636.021

Cited by 2 publications

(1 citation statement)

References 115 publications

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“…This theory suggests that the asynchronous communication inherent in virtual environments reduces accountability by providing perpetrators with immediate gratification and delaying potential ramifications. Empirical research suggests that delays in consequences reduce employee learning and behavior alteration (Ford et al, 2019; Giumetti et al, 2012). Suler (2004) theorized that perpetrators are shielded from victims’ immediate reactions, strengthening the pattern of immediate gratification.…”

Section: Conceptual Frameworkmentioning

confidence: 99%

Virtual work conditions impact negative work behaviors via ambiguity, anonymity, and (un)accountability: An integrative review.

Keating,

Cullen-Lester,

Meuser

2024

Journal of Applied Psychology

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Negative work behavior (NWB) occurs with concerning frequency in virtual work environments. Despite their prevalence and a substantial, multidisciplinary research literature on virtual negative behaviors in general, we lack clear answers regarding if, how, and why conditions differentiating virtual (i.e., computer-mediated) from face-to-face (F2F) work impact perpetrators', victims', and bystanders' involvement in NWB. These questions remain because of an assumed isomorphism (i.e., identical form) within the literature on NWB in F2F and virtual work. We explain why we cannot assume that what is known about perpetrator engagement, victim experience, and bystander intervention from studying F2F NWB applies uniformly to virtual negative work behavior (VNWB). Specifically, we identify how eight conditions of the virtual workplace facilitate three psychological enablers (i.e., ambiguity, anonymity, and (un)accountability) of perpetrators', victims', and bystanders' involvement in VNWB. In doing so, this integrative conceptual review advances a coherent understanding of what is (un)known about VNWB, integrates fragmented theoretical literature, and guides practical intervention. Importantly, we identify limitations of existing research practices that threaten the validity and generalizability of empirical findings. If not addressed, these issues will continue to undermine theoretical development and empirical investigations of F2F NWB and VNWB. Finally, this review points to new areas of inquiry that will meaningfully advance the understanding of NWB in the modern, increasingly virtual workplace.

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Section: Conceptual Frameworkmentioning

confidence: 99%

Virtual work conditions impact negative work behaviors via ambiguity, anonymity, and (un)accountability: An integrative review.

Keating,

Cullen-Lester,

Meuser

2024

Journal of Applied Psychology

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Impact of social Media usage on technostress and cyber incivility

Mert,

Şen,

Abubakar

2023

Information Development

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Social media has become omnipresent in our personal and work lives; it is addictive and distracting. Its distractive nature can have adverse effects on an individual's behavior. To provide more insight into how technology influences various aspects of our social lives, this article draws on Social Exchange and Cognitive Theories as well as the Transactional Theory of Stress to investigate the potential impact of social media usage on technostress and cyber incivility, and the mediating role of technostress. The study adopted Partial Least Squares Structural Equation Modeling (PLS-SEM) on survey data obtained from (n = 324) lawyers. Results revealed that social media usage is a strong predictor for both technostress and cyber incivility of others (observed by the lawyers). Technostress also emerges as a key predictor for cyber incivility, and technostress mediates the link between social media usage and cyber incivility. The take home message for managers in the legal sector is the necessity of promoting awareness of excessive and uncontrolled usage of social media, as greater level of awareness will help to desensitize lawyers’ susceptibility to technostress and perception of cyber incivility of others. Implications for theory and practice alongside limitations are discussed.

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A Review and Extension of Cyber-Deviance Literature

Cited by 2 publications

References 115 publications

Virtual work conditions impact negative work behaviors via ambiguity, anonymity, and (un)accountability: An integrative review.

Virtual work conditions impact negative work behaviors via ambiguity, anonymity, and (un)accountability: An integrative review.

Impact of social Media usage on technostress and cyber incivility

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