A Review of Cognitive Dissonance Theory in Management Research

Hinojosa, Amanda S.; Gardner, William L.; Walker, H. Jack; Cogliser, Claudia C.; Gullifor, Daniel P.

doi:10.1177/0149206316668236

Cited by 197 publications

(150 citation statements)

References 72 publications

(116 reference statements)

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“…To the extent that organizations seek to hire individuals with these personality characteristics (through their direct assessment or indirectly by way of other selection criteria), we would expect employees to be better able to manage the cognitive and emotional impacts of identity coactivation. Even when SCC is high, coactivation experiences where two central identities are implicated may present challenges in the workplace, and organizational culture and managerial behavior may help to mitigate negative affect and facilitate the expression of multiple identities (Hinojosa, Gardner, Walker, Cogliser, & Gullifor, ; Hofhuis, van der Zee, & Otten, ).…”

Section: Discussionmentioning

confidence: 99%

Identity coactivation: Person and situation influences and the mediating role of experienced conflict

Robin

Baumann

Kotik

2018

J Applied Social Pyschol

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This study tests a model of identity coactivation by empirically exploring coactivation experiences. Integrating identity research with the cognitive‐affective personality system, our model proposes the importance of self‐concept clarity (an individual difference), along with identification and level of self‐representation (two situational aspects), in understanding cognitive and emotional responses to identity coactivation. A moderated mediation model was tested on a final sample of 132 undergraduate students. Results show that self‐concept clarity and levels of self‐representation are associated with emotional discomfort, mediated by the described conflict between the coactivated identities. Further, the mediational path from levels of self‐representation to discomfort through conflict is moderated by identification with the coactivated identities. Findings suggest discomfort is reduced by both individual and situational variables.

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Section: Discussionmentioning

confidence: 99%

Identity coactivation: Person and situation influences and the mediating role of experienced conflict

Robin

Baumann

Kotik

2018

J Applied Social Pyschol

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“…16 Studies have shown that they will do so by altering the cognition that is the least resistant to changes. 17 This may, for instance, require individuals to modify their behavior or attitude, to alter one of the conflicting cognitions, or to introduce a new element in their belief system. 18 Failure to reduce dissonance will conversely sustain the negative cognitive state.…”

Section: Research Approach and Theoretical Frameworkmentioning

confidence: 99%

Losing Mood(s): Examining Jihadi Supporters’ Responses to ISIS’ Territorial Decline

Massé

2020

Terrorism and Political Violence

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The fall of the Islamic State in Iraq and Syria has raised a number of questions over the future of the organization and the potential threat it might continue to pose. While some commenters argue that the demise of the Caliphate will reduce ISIS's global appeal, others have stressed the role that jihadi supporters may play in perpetuating ISIS's ideological legacy. Yet, little is known on how supporters have responded to recent changes in circumstances. Employing a cognitive dissonance approach, this contribution examines the implications of ISIS's defeat on twelve jihadi supporters' commitment. It shows that while a minority of supporters have disengaged, the majority have remained committed to the group. While these differences stress the influence of personal situational factors on supporters' responses, the data at the same time indicates that dissonance has preceded in some cases ISIS's defeat. The contribution overall shows that integrating cognitive dissonance theory to the study of radicalization and terrorism can provide a more nuanced understanding of how individuals renegotiate the nature of their involvement in extremism when confronted by changes in circumstances.

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“…Regarding cognitive dissonance, most studies have been conducted in the field of social psychology and management research [44]. Cognitive dissonance theory has been widely used to explain organisational behaviour, such as job demands and job satisfaction [45], staffing risks and safe staffing [46] and also consumer behaviour [47].…”

Section: Predictors Of Training Attitudesmentioning

confidence: 99%

Psychosocial Characteristics, Training Attitudes and Well-being of Students: A Longitudinal Study

Nor

Smith

2019

JESBS

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Background: The first aim of this study was to investigate the influence of psychosocial characteristics on four training attitudes (motivation to learn, learning, transfer intention and cognitive dissonance) and well-being. The second — and main — aim was to examine the impact of attitudes to training on individual levels of well-being. Methodology: This study used a longitudinal approach comprising two phases of data collection. One-hundred and eighty first-year psychology students participated in Phase 1, and 95 students participated in both phases. The participants were required to complete a survey measuring various psychosocial characteristics (coping, personality, work characteristics, organisational citizenship behaviour [OCB] and commitment), four training attitudes and positive and negative well-being. Results: The results showed that specific psychosocial characteristics, particularly the positive variables (positive coping, positive work characteristics, OCB, and commitment) had significant correlations with positive training attitudes (motivation to learn, learning, and transfer intention). In addition, motivation to learn, learning, and transfer intention had a significant positive correlation with positive well-being, while cognitive dissonance had a significant negative correlation with positive well-being. However, these relationships were no longer significant when other variables were included. Furthermore, it was revealed that personality and commitment were the stronger predictors for well-being. Possible explanations for these findings are discussed. Conclusions: This study contributes to the existing body of knowledge, but more research is required to confirm the relationships between attitudes to training and well-being. Future research could also examine these relationships in more detail, especially in the context of specific training programmes.

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A Review of Cognitive Dissonance Theory in Management Research

Cited by 197 publications

References 72 publications

Identity coactivation: Person and situation influences and the mediating role of experienced conflict

Identity coactivation: Person and situation influences and the mediating role of experienced conflict

Losing Mood(s): Examining Jihadi Supporters’ Responses to ISIS’ Territorial Decline

Psychosocial Characteristics, Training Attitudes and Well-being of Students: A Longitudinal Study

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