“…Saal et al, 2007;Bottaso and Conti, 2009;Portela et al, 2011;Maziotis et al, 2014). Because of the advantages of benchmarking, studies on the efficiency and growth in the productivity of water utilities have also been carried out in other countries, such as Portugal (Carvalho et al, 2012), Australia (Worthington, 2014), Spain (Sala-Garrido et al, 2012), Italy (Guerrini et al, 2013), and France (Lannier and Porcher, 2014), among others.…”