A review of human resources management research

Abstract

Purpose – The purpose of the paper is to present a review of the human resources (HR) research that has been published over the past ten years in discipline-based and hospitality-specific journals and identify key trends and opportunities for advancing future research. Design/methodology/approach – The paper takes the form of a critical review of the extant literature in the general HR management and hospitality HR management fields. Findings – A comparison of the findings shows a substantial degree of overlap in the themes and results that have been generated to date. However, several hospitality studies have identified a number of variables that appear to be particularly relevant for labor-intensive, service-focused settings. As such, context-specific factors should be considered in efforts to advance our understanding about the ways in which hospitality HR systems may impact a wide array of individual and organizational outcomes. Originality/value – The results offer a foundation for advancing future hospitality HR research.

Issues faced by hotel human resource managers in Alexandria, Egypt

“…The products of the hospitality industry are service experiences, which are intangible and depend on direct interaction between customers and employees (Law & Tam, 2007). Thus, HR plays a crucial role in products and service quality, customer satisfaction, loyalty, and organisation performance (Baum, 2015;Tracey, 2014). The human resource functions help hotels to utilise the available human resources more effectively as competitive advantages to increase hotel performance to cope with the fierce competition in the hospitality industry (Madera, Dawson, Guchait, & Belarmino, 2017).…”

Cultural and Natural Resources in Tourism Island: Bibliometric Mapping

“…Regarding the topics to be addressed, the studies by Sáez et al [125] and Koseoglu et al [126] are taken into account. This latest research includes studies that suggest new frameworks on research topics and agendas such as that carried out by Ashworth and Page [127], Kandampully et al [128], Kim et al [129], Law et al [130], Morrison [131], Tracey [132]. The topics to be addressed from the Business and management discipline are:…”

“…General management and strategic: Quality Management Systems [139,140], Human resources key element in tourism [132,[141][142][143][144][145][146], entrepreneurial behavior in tourism (see lines proposed by li [147], entrepreneurial orientation, corporate entrepreneurship, etc. ), study of SMEs in the tourism sector (see lines proposed by Thomas et al [148], Morrison et al [149]; innovation management, study of growth or failure).…”

Developing Secondary School Teachers’ Positive Attitude towards Reflective Teaching: A Collaborative Action Research Study

“…Most of the time, it is seen that traditional research designs give empowerment to researchers from developing to the execution of research design (Bisel, Barge, Dougherty, Lucas, & Tracy, 2014). Any design is developed in such a manner that will be accepted with lesser enthusiasm by the end-user who is not taken into confidence, so it will be less likely to enhance productivity (Tracey, 2014). In traditional research design, as mentioned before, are not receptive to the inclusion of learners or who may be the participant, so chances of unnecessary waste of time and resources could come in the way of research.…”