“…This paper highlights the previous works of various authors in the field of personification (Haire, 1950;Chernatony and Riley, 1996;Fournier, 1998;Chun and Davies, 2001;Lojacono andZacai, 2004), relationships (Delgado-Ballester, 2004;Glynn et al, 2007), communications (Krake, 2005;Tsai, 2006), marketing (Keller and Aaker, 1993;Melewar and Jenkins, 2002) and technology (Gunasekaran and Love, 1999;Ballantyne and Aitken, 2007) to specifically demonstrate the ability of personification to enhance the effectiveness of communication between an organization and its resellers.…”